About Lumi

Lumi helps ecommerce brands produce memorable and sustainable packaging through our online platform and worldwide network of factories. Tens of millions of packages are being shipped every year with Lumi products.

By joining Lumi you will have a front row seat to the rapidly changing way people buy things, and the supply chain behind everything that gets shipped to your doorstep. Learn more →

As a Sales Development Representative at Lumi, you will be responsible for qualifying inbound leads and educating potential customers on Lumi’s software solutions and added packaging services. You’ll get into the data to determine which customers are a great fit for us in order to create leads for our Account Executives to close new deals. You will be an integral part of bringing in new revenue for Lumi.

Responsibilities

• Research inbound leads and referrals to determine if they meet the qualifications to become part of the Lumi ecosphere
• Support in creating outbound lead strategies to add new prospects to the funnel
• Re-engage customers that have inquired about or worked with us in the past to see if they can benefit from our software first model
• Design and execute email campaigns to keep potential customers engaged
• Present Lumi’s offerings and run online demos of our dashboard for potential customers
• Create systems to identify additional revenue potential from current and past customers

Qualifications

• 1+ years of experience working in either a start-up or recruiting agency 
• Innate adaptability and discernment Incredibly organized and a keen eye for detail
• Ability to work independently 
• Data-driven
• Experience with Google Docs required; Airtable a plus

What we look for

Our team is made up of people from diverse backgrounds, often working remotely across the world. We believe cross-pollination is one of the best ways to foster community and new ideas. For that reason we encourage people from all backgrounds to apply to any of our positions.

Creating a great environment for everyone on the team is something we care deeply about. There are a few qualities we look for in anyone joining Lumi. Here are some of the questions we'll be asking ourselves when reviewing your application:

Curiosity: Your role will evolve as time goes on. Do you have an eagerness to learn new skills, adapt to new situations and get out of your comfort zone?

Communication: Whether it is in written or spoken form, are you able to communicate clearly and concisely with others?

Empathy: Do you collaborate well with others? How do you deal with disagreements? Do you relate to the challenges we seek to solve for our customers?

Work ethic: Do you have a can-do attitude? In the ever-moving world of logistics, will you do your best to not keep others waiting? Can we rely on you to bring rigor and enthusiasm necessary to your work?

Good taste: Are you attentive to details? Do you care about creating an elegant, pleasant experience for customers and those around you?

Note that due to the volume of applications we are not able to reply to everyone. Rest assured, we do read every application. Thanks for considering us!