Sales Associate at Better.com

| Greater LA Area
!Sorry, this job was removed at 9:11 a.m. (PST) on Wednesday, March 18, 2020

About Better.com:

We’re one of the fastest growing homeownership companies in America. Why? Because we’re making homeownership simpler, faster — and most importantly, more accessible for all Americans.

By combining smarter technology with a desire to not just change one piece of the journey but the entire makeup of what it’s like to buy and own a home in this country, we’re building things that don’t exist yet. 

Better.com by the numbers: 

  • We fund $600 million in home loans per month
  • Nearly $5 billion in loans funded since our inception in 2016
  • 2 years running, we’re one of Crain’s “Best Places to work”
  • We’re #11 on Fortune’s Best Places to Work in NYC
  • And #964 on Inc.’s 2019 “5000 Fastest-Growing Companies” 
  • We’ve secured over $254 million from our investors to date 
  • ...and counting

We continue to outpace the industry at every turn. We’ve recently joined forces in partnership with Ally Bank. Plus, our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, IA Ventures, American Express, Citigroup, Activant Capital, and others have all invested in our vision of redefining the entire homebuying journey.

A Better opportunity:

As a part of our fast-growing team you’ll continually innovate and iterate on how to bring best-in-class service to our customers. You’ll be on the front lines generating revenue by establishing qualified customers to send on their way to getting a “Better” mortgage. Unique to this role at Better is that you never cold call or prospect. Our technology generates warm leads (potential customers) that you are responsible for engaging and qualifying to move on in the mortgage process.

Your work will expose you to our full company: including our product, engineering, and marketing orgs. You will have the opportunity to share customer insight, improve Better's core technology and build and grow your own career within Better.

Note: This role may require some weekend availability. 

Responsibilities will include:

  • Getting on the phone and interacting with interested prospective customers.
  • Working with our sales teams to build a pipeline of customers.
  • Educating customers on what it takes to buy a home and partnering with them to make it happen.
  • Taking a consultative approach in helping customers overcome issues and achieve their goals.
  • Providing the best customer experience possible, which in turn will help you convert potential customers to Better customers.

The perks of being “Better”:

  • Competitive pay and opportunities for bonus
  • Free breakfast, lunch and dinner
  • Free and low premium medical and dental coverage
  • Team outings, happy hours (we love hanging out together!)
  • Fitness reimbursements

About You:

  • 0 - 2+ years of experience (with pay and title commensurate with experience)
  • Desire to help each consumer with the most important financial transaction of their life
  • Ability to think critically and problem solve complex scenarios
  • High degree of integrity and work ethic
  • Bachelor’s degree
  • Desire to crush it

Things we value:

  • Curiosity. Why? How? Repeat.
  • Nerdiness. Financial news and trends are fascinating. Seriously.   
  • Relentlessness. No one here gives up. We try. We fail. We try again.
  • Passion: If you don’t get excited about helping people get into and stay in the home of their dreams then this simply won’t work.
  • Smarts: book and street. We have to use all the tools at our disposal to build Better.
  • Empathy and Compassion: You understand that people's biggest dreams are in your hands.
  • Communication. Can you ask for help or put your hand up when you don’t understand?
  • Building. Doing. Making: Yes, we have to do a lot of thinking and talking to figure this stuff out, but you can’t wait to leave the conversation and build it.
Read Full Job Description

Location

5 Park Plaza, Irvine, CA 92662

An Insider's view of Better.com

How would you describe the company’s work-life balance?

The work life balance here at better is great! My schedule is always consistent and my management team is very flexible when time off is needed. Having unlimited paid time off is very helpful when you need a personal day, time off for a holiday or just need some time for vacation.

Jessica Mendez

Processing Expert

What does your typical day look like?

As a Loan Consultant Associate, I communicate with borrowers daily to guide them through the biggest transaction of their lives- their mortgage transaction! This includes going over their application, rate options, and ensuring they’re familiar with the Better process. I ensure that all my borrowers feel taken care of and at ease with the process.

Mak Bonakdar

Loan Consultant Associate

What makes someone successful on your team?

Borrower-Centric Mindset! Closers need to be able to connect with the borrowers and help guide them through the conclusion of this transaction which for most people is one of the largest transactions of their lives.
Creative Problem Solvers- Closers need to think outside the box to solve issues and get the file closed.

Derek Steel-Waas

Closing Expert Manager

What’s the vibe like in the office?

Our office vibe is really warm and inviting. We have lunch together, do happy hours in the office, and celebrate birthdays!
Our open office space allows for a lot of interdepartmental collaboration and everyone is always willing to help each other out. I feel lucky to say that I can truly call my coworkers my work family!

Anna Anthony

Client Success Manager

What are Better.com Perks + Benefits

Culture
Volunteer in Local Community
Friends Outside of Work
Eat Lunch Together
Open Door Policy
Group Brainstorming Sessions
Open Office Floor Plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly Diverse Management Team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
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