Market Response Representative

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ABOUT US

At Expert Institute, we’re pioneers and disruptors in the legal space. Simply put, we pair attorneys with the perfect expert witnesses to win high-stakes cases and be the hero for the people, families, and businesses they serve.

In our history, we’ve had a helping hand in billions of dollars in settlements and verdicts for our clients. We’ve helped all kinds of litigators work on all types of cases including many national headline cases involving well-known brands like Google, Uber, Microsoft, Facebook, the NFL, the MLB and many others.

We have an entrepreneurial mindset the same as our clients which means our business model is calculated, fast-paced, and highly efficient. Our marketing engine is second to none and generates 100s of new inbound leads weekly. Once an attorney on any case speaks with us, we immediately help them consult with industry specialists and key opinion leaders to educate and inform them while navigating through any theory of liability, causation, and damages - in other words, help them position for the win.

Our sales team is a tight knit group of passionate people who thrive off a fast-paced environment where things and time to promotion can move quicker than the average company. Our executive leadership is highly supportive of sales development and training. And if you’re a high performer, you’ll get to enjoy our all-expense paid annual Leaders Club trip to the Caribbean during the cold winter months.

If an explosive growth company is what you’re looking for, the Expert Institute should be your next play.

ABOUT YOU

We are looking for a rock star self-starter with a passion for sales who can be the voice of our brand. The Market Response Representative (MRR) role is built around responsiveness, rapport building, establishing trust, and ensuring people who inquire with us have a world-class experience. You think of yourself as charming, intelligent, and professionally persistent. Your core responsibility is qualifying inbound leads to close deals on the spot while also properly introducing the territory owner to follow up with next steps. This is a tremendous growth and financially rewarding opportunity, for the right, motivated MRR.

ABOUT THE POSITION

Our Market Response Representatives:

  • Every day work on new leads with some of the top attorneys and law firms in the country
  • Respond, qualify and convert warm inbound leads that come in via web forms or by phone
  • Focus on immediate, transactional sales while cultivating a strong business relationship
  • Are confident in illustrating our differentiators, objection handling, and have a high close rate
  • Leverage a range of sales support resources to ensure selling success
  • Articulate our value proposition quickly in a compelling and persuasive manner
  • Manage a high volume of activity without sacrificing thoroughness

Core Responsibilities:

  • Deliver against your monthly quota to help us continue on our explosive growth path
  • Immediately connect and follow-up with warm inbound leads generated by our marketing team
  • Build and manage a strong sales pipeline (short sales cycle) in our CRM using our defined sales process
  • Partner with marketing, account management and research to ensure a seamless sales and customer experience
  • Stay closely connected to both the Sales reps and our Research and Medical teams

YOUR BACKGROUND

  • B.A./B.S. degree
  • 1-3 years of experience in B2B business development or sales
  • Proven ability to achieve and exceed quotas and goals
  • Polished business presence with a high level of emotional maturity
  • Strong experience selling over the phone
  • Exceptional communication and customer relationship skills
  • Ability/willingness in making sales calls
  • Ability/willingness to work in a fast-paced entrepreneurial, transactional environment
  • Working knowledge of office-based applications, Google products, and CRM (Salesforce preferred)
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