Manager, Sales Enablement at TeleSign

| Greater LA Area
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Location: CA, MN, NV, NY, TN, TX, UT, WA

As TeleSign’s Manager of Sales Enablement, you’ll build (from scratch), scale, and optimize the global Sales Enablement function. You’ll create world-class onboarding, training, and assessment programs; develop sales collateral, tools, and more! A successful candidate has experience onboarding, training, and enabling rapidly growing & highly successful sales teams. You will ultimately be responsible for increasing sales efficiency through reduced time to first deal closed, and overall revenue growth while supporting sales teams in the Americas, EMEA, and APAC regions.

What you’ll do:

  • Gain and maintain a thorough knowledge of TeleSign’s products, customer audience, and sales organization. Serve as subject-matter expert in tech sales trends, thought leaders, and alternative support resources to be an asset for the sales team.
  • Train new sales team members on TeleSign’s product offerings and sales processes. (training will be a mix of group and one-on-one training sessions)
  • Determine training needs by observing sales representatives, studying sales results and trends, and connecting with sales managers.
  • Conduct regular call recording breakdowns and live role plays with sales representatives to provide feedback on sales technique.
  • Partner with sales managers to provide the required coaching to course correct the team members if they fall short of expectations.
  • Create simple guides on each new product offering. Oversee documentation and communication of product releases to the Sales Team.
  • Improve training effectiveness by developing new approaches and techniques where needed.
  • Support Sales by providing sales tools and assistance where needed.
  • Work closely with members of the Sales and People Operations Teams to test and measure the impact our training programs have.
  • Align with the various departments that the Sales Enablement team supports to identify and address learning interventions in innovative ways.
  • Collaborate with program managers to ensure a smooth monthly program deployment and to assess and address program scores and feedback.

What you’ll bring to the table: 

  • 4+ years experience of enabling, training, coaching, or managing salespeople
  • Have experience and proven track record of successfully selling a complex B2B product
  • Excellent writing, speaking, presentation, group facilitation, and interpersonal communication skills.
  • Have a deep familiarity with standard sales tech tools like SFDC, Gong, Outreach, etc
  • Have a love for building out and refining process to meet the needs of a fast growing Sales team
  • Strong ability in building and maintaining positive relationships with credibility and trust.
  • Proven ability to identify and resolve problems while maintaining professionalism and confidentiality.
  • High energy, self-motivated, positive, adaptable, outgoing, engaging, proactive, organized and able to relate well to a diverse audience
  • Ability to effectively collaborate with project teams, encourage and promote teamwork and positive interactions.
  • Lead and optimize all sales onboarding to improve sales efficiency and reduce new hire ramp time while developing curriculum, content, and all ongoing training programs including sales skills training, competitive intelligence, playbooks, and product training
  • Collaborate closely with cross-functional leaders to identify gaps or weaknesses in existing sales process, create and implement solutions that improve our process and enable salespeople to succeed
  • Self-starter and ability to build programs from scratch and powerful storyteller written, verbally, and visually.
  • International experience in the Americas, EMEA and APAC is a plus.

About TeleSign:
TeleSign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging businesses to the complex world of global telecommunications. 
Our global team consists of the best and the brightest in the industry and we treat them as such. We provide a variety of excellent benefits ranging from the standard: 401(k) matching, free lunches, generous PTO, and flexible schedules to the not so standard: quarterly performance bonuses, in-house massages, our state of the art office with panoramic views of the marina and hills, and so much more! ;)   

TeleSign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation.
TeleSign also participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
TeleSign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristics.


Telesign does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • PhotoshopDesign
    • InDesignDesign
    • Adobe XDDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • WrikeManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

TeleSign’s global headquarters is located just steps from the beach in Marina del Rey and provides breathtaking views of Santa Monica & Hollywood Sign
TeleSign Tells Employees with Ideas: Great, Make Them Happen
Watch

An Insider's view of TeleSign

How does your team reward individual success?

It’s great to be successful at TeleSign! Managers are very good at recognizing achievements and inspiring you to go do more. And on the top of that - we have annual achievers’ trip for 20 top performers! Every year we travel and have fun in one of the most exotic and adventurous places in the world!

Maja

Principal Customer Success Manager

How do you collaborate with other teams in the company?

As a member of the marketing team, I create our content. One way in which we collaborate is on the putting green in the sales corner. I hold a daily standup with them and pitch ideas over a putting competition. I simultaneously help drive revenue for the company and improve my short game.

Dave

Communications & Content Marketing

How does the company support your career growth?

I started at the company 6 years ago in Sales Development. Since then, I’ve done business on 4 continents and 11 countries. I have had the opportunity to experience firsthand how digital transformation is shaping the world we live in and creating new opportunities and challenges for those that can operate in an ever-changing business landscape.

Andy

Sales & Strategic Alliances

How do you empower your team to be more creative?

Providing the freedom and space to operate, we encourage our teams to innovate constantly, using their creativity to land on new and exciting outcomes.

Tim

Chief Financial Officer

What makes someone successful on your team?

To be successful at Telesign you need to be passionate, driven, and have a great attitude. If you are motivated to learn new technologies, help refine our process or conceptualize solutions, you will fit right in. We are big advocates of diversity and inclusion and we love how different we all are here.

Ben

Director, WW Customer Success

What are TeleSign Perks + Benefits

TeleSign Benefits Overview

TeleSign’s global HQ is located just steps from the beach and provides breathtaking views of the Pacific Ocean, Santa Monica Mountains and the Hollywood sign. Perks include an entrepreneurial environment with a flexible work schedule and open PTO. TeleSign provides its employees the chance to grow their career at the cutting edge of digital identity at one of Silicon Beach’s fastest growing tech companies.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees Free on-site garage parking.
Pet Friendly
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
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