Who we are
Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal's 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
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Job Description Summary:
The Manager's role is to execute the strategy that is dictated by the Sr. Manager and Director of the team. Managers function at the account level and own the immediate relationship. They are the first line of defense and work to continuously optimize relationships across the full suite of Honey products in ways that understand, address, and reach merchant goals and KPIs.
Not only are they responsible for day to day communications outside of basic tactical offer acceptance, triaging content updates, etc., but also for the ongoing maintenance and growth of the relationship through an aggressive cadence of email, phone, partner event, office visit, and conference touchpoints
Job Description:

• Demonstrate initiative to Sr. Manager (proactively seeking solutions, identify and execute on strategy)
• Ability to manage, mentor and lead a small team (directly or indirectly) This level can be people managers or ICs
• Dictate strategy and drive business initiatives towards increasing merchant value for Honey

• Identify problems, ideate and implement solutions
• Establish, build and grow merchant relationships
• Exemplary representative of Honey with the ability to effectively communicate the value of all Honey products
• Measure and report the status of your portfolio to Sr. Manager
• Intimately understand merchants in your portfolio and their business needs as well as value and importance to Honey.

• Proactively respond to emails that are delegated to you that fall within your purview
• Meet deadlines and respond to emails within 24 hours (excluding weekends)
• Independently recommend products and optimization strategies based on merchant situations
• Be seen as an expert on affiliate concepts and vocabulary internally and externally
• Fully understand client objections and take ownership in responding to client objections

• Log all updates through the Honey CMS as well as partner conversations through Honey CRM (Salesforce)
• Comfortably lead merchant calls and mentor Sr. Partnerships Associate and Partnerships Associate's communication skills
• Showcase extensive knowledge for affiliate ecosystem and merchant needs and goals with-in affiliate (Industry Knowledge)
• Recognize frequent objections and escalate appropriately
• Use data to identify and prescribe recommendations for performance fluctuations

• Comment, identity and share industry knowledge, insights with the greater Partnerships team - become a thought leader, if nothing else at least for your respective accounts and clients
• Be seen as a leader within not only your portfolio but the Partnerships team at large - be comfortable speaking to larger audiences whether it be client, Partnerships team or Company wide presentations as needed.

Subsidiary:
Honey
Travel Percent:
0
Primary Location:
Santa Barbara, California, United States of America
Additional Locations:
New York
We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].