Headquartered in Santa Monica, California, Fair is a FinTech company that provides a new way to shop, get approved and pay for your next car—all on your phone. It gives customers the freedom to drive the car they want for as long as they want, and the flexibility to turn it in at any time. 

Our name pretty much says it all. It's our culture. It's the way we treat our customers, our network of dealers and our fast-growing family of employees. We believe in hard work, and we believe hard work should be rewarded. That's why we offer equity incentives, 100% coverage of medical, vision and dental premiums for employees and their families, 100% paid parental leave for 4 months, cellphone reimbursement, 401(k) retirement plans and free lunch 5 days a week for every employee. The way we see it, better to be more than fair than not to live up to our name.

Who You Are:

As an Inside Sales Specialist you will join a team of ambitious customer-service oriented sales executives whose mission is to find the right solution for our prospective consumer and rideshare driver customers. You will be responsible for increasing sales by helping to convert people who have installed our app, all the way through to picking up their new Fair car.

What You’ll Do:

• Proactively reach out to Fair customers via phone/email to address any questions they may have and help them to find the right car.
• Coordinate with our dealership partners and customers to ensure a smooth delivery of their vehicle.
• Work collaboratively in a team environment, particularly with the customer service and dealer teams.
• Solicit feedback from customers and dealers to ensure their success on the Fair product

What You’ll Need:

• At least 1-2 years’ experience in a sales or operations role
• Knowledge of automotive industry preferred
• Experience with Salesforce a plus
• Proficient with common business software such as Microsoft Office Suite
• Ability to work independently, problem solve, and make autonomous decisions
• Passion for improving the customer experience in the automotive industry
• An influencer, highly enthusiastic