Implementation Account Manager

| Greater LA Area
Appetize Technologies is looking for driven, self-motivated individuals that take pride in customer satisfaction to execute implementation plans and support Point of Sales applications and payment solutions. As a fast growing business, there are constant opportunities arising for growth within the company. 
The Implementation Account Manager is responsible for following project plans, software training, installing hardware and support services for new and existing clients. You’ll work in conjunction with the client services teams to configure and install Appetize POS software. The Implementation Account Manager has the responsibility for ensuring the success of the project on behalf of the clients and ensuring Appetize products perform at venues across the country. 
Key Responsibilities:
  • Pre-implementation project management, planning, training and client on-boarding preparation
  • Scheduling and hosting remote webinar software training
  • On-site implementation of live systems and conducting staff training of products
  • Follow operating procedures through post-implementation plans, obtain necessary client sign-offs and thoroughly document all implementation/training details
  • Stay current on job related equipment, procedures and information via attendance at meetings and team stand-ups
Key Skills/Requirements:
  • Professional, positive and enthusiastic attitude
  • Experience with point of sale products 
  • Excellent teamwork skills including written and verbal communication skills
  • Customer Service Experience 
  • Ability to manage multiple tasks for multiple projects
  • Ability to perform quality work within deadlines
  • Ability to travel up to 75% of the time during peak seasons
About Appetize: Appetize, the Los Angeles based Point-of-Sale technology company, is serving its modern ordering and payment technology to over 400 enterprise businesses. We're a fast-growing and disruptive technology company that is steadily replacing legacy point of sale systems in the sports and entertainment, education, and professional industries. Appetize marquee venues including, Madison Square Garden, US Bank Stadium, University of North Carolina, and the San Jose Convention Center. Appetize redefines the ordering and payment process through its POS, handheld, kiosk, and inventory products for operators, as well as its mobile ordering platform for fans. For more information, visit www.appetizeapp.com.
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Technology we use

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Location

6601 Center Drive West , Los Angeles, CA 90045

An Insider's view of Appetize

What’s the vibe like in the office?

I started at Appetize when it was (literally) in a garage as one of the first 10 employees. Even as the company with over 300 employees, it has never lost its startup charm. Everyone up the ladder is approachable and truly fun to be around – both inside and outside of work. It’s my first job where I don’t know how many hours are left in the day!

Mike

Director of Business Systems

What are Appetize Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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