Tapcart makes mobile shopping easy, fun and attainable for every brand.

We are inspired by the future of mobile. We work to inspire that future.

As the market leader in mobile commerce, we focus on providing great experiences for our merchants and for mobile shoppers worldwide. Our platform powers the mobile apps of some of the largest shopping brands, including Fashion Nova, Pier 1, Chubbies, Brandy Melville, and many more.

Tapcart is trusted by thousands of brands to launch and manage their mobile apps. We have been featured at Google I/O, Shopify UNITE and in The Verge.

As an Enterprise Solutions Architect you will be helping to solve business critical needs for our most successful customers. You will be helping to build a team that bridges account management, customer success, and engineering to bring their ideas to life as core features of the Tapcart Platform.

In this role you will be tasked with scoping work with the Product team to provide statements of work and project plans to customers in a timely manner. As projects kick off you will be working with a dedicated project manager and engineering team to complete the work in the agreed upon time.

Our goal for the Enterprise Solutions Team is to provide a path for Enterprise customers to utilize their expertise in the e-commerce space to subtly influence our product decisions. The Enterprise Solutions Architect will be the front line for gathering, optimizing, and executing their ideas.

What you'll be working on.

• Strategically manage complex uses cases and the stakeholders for a merchant's application
• Become an expert in Tapcart's architecture and product services
• Create and maintain impactful relationships with our most successful enterprise customers
• Create and deliver well-organized project plans
• Provide valuable feedback to our product team by being the voice of the merchant

What you need.

• Experience in a customer facing role, such as Solutions Architect, Sales Engineer, or Technical Consultant
• Engineering architecture experience, particularly in mobile applications
• Technical project management experience
• Strong understanding of sales processes
• Experience collaborating with engineering/product

Tapcart Values:

Teamwork First: Our product and innovation are a reflection of our team and culture. We care about results, but not at the expense of the team.

Be your own customer: We think like a customer and set high standards for ourselves. We want to build things we would use and we empathize with the customer to bring their ideas to life.

Think big. Plan Big. Execute big: We have an appetite for big ideas that move the team and company closer to our mission. We plan accordingly and believe that big ideas require big execution.

Transparency & Clarity: We believe ideas, feelings, and information are never hidden. We are prepared to give and receive constructive feedback in order to grow our team and company.

Bring your 'A' Game: We believe when we set a high bar for our work, seek feedback from others, and iterate on our process we can achieve whatever we set out to do.

Benefits & Perks:

Top tier health care, dental, and vision plans

Flextime off - we encourage everyone to relax, refresh and come back energized

Ergonomic desk setups at the office

Stocked snacks and weekly lunches at the office

If you are thinking twice about applying:

We don’t expect you to be an expert at everything. Extensive on-the-job training will be provided to the successful candidate.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

Who we are.

We are a young and growing startup located in Santa Monica, CA 🏖. Our team and culture are very important to us – we aim to make coming to work fun, challenging and rewarding. We know that doing great work depends on showing up with creative solutions to face our challenges. It all starts with having good people, and helping them grow both personally and professionally. We can't wait to hear how your unique skills and personality will add to our company and culture.

Learn more about who we are and what we offer on our Careers page.