Badass Customer Support Specialist at Cleverly | #1 LinkedIn Lead Generation Company

| Marina Del Rey & Playa Vista
!Sorry, this job was removed at 3:49 p.m. (PST) on Monday, February 24, 2020
Send resume to [email protected] and we'll be in touch.
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Cleverly is in hyper-growth mode with 750+ clients and adding 200+ new clients a month. We are looking for an Customer Support Specialist to help us and our clients continue to scale.

 

The Company (team of motivated hustlers striving for inner peace and happiness)

Cleverly is a B2B marketing tech company that helps innovative small-medium businesses drive sales leads and close more deals using LinkedIn outreach. 

 

The Role (full-time because a wise man once said, "Do or do not. There is no try.")

  • Help support, manage, and organize our centralized client email inbox to answer any client campaign strategy questions, general support questions, and general operational questions.
  • Make sure clients are never left unanswered for more than 24 hours.
  • Get on strategy/audit calls with clients to evaluate performance and recommend key improvements to further ensure success.
  • Continuously look for ways to optimize and improve company processes.
  • Figure out efficient ways to reduce churn, increase LTV.

 

Requirements for Success (plus if you have a puppy)

  • Some experience with B2B customer support, sales and/or marketing (cold email, inside sales, sales copywriting)
  • Strong people and communication skills
  • Empathetic (innate ability to understand people and business)
  • Hard working
  • Self-motivated
  • Self-educator (books, podcasts, etc.)
  • Growth mindset (willingness to improve on skills when they are lacking)
  • Process oriented (systemtic in your approach)
  • Action taker
  • Deep thinker
  • Data-driven
  • Team player

 

Compensation & Benefits (paid in amazon store credits, jk)

  • $35,000 to $55,000 annually (depending on experience) + monthly bonus
  • Unlimited PTO
  • Unlimited Vacation
  • Unlimited Work From Home
  • Pets Allowed In Office

 

Office Location (free gym, free parking, free coffee, free breakfast)

  • Industrious Office in Playa Vista, California
  • Free breakfast, coffee, drinks and snacks.
  • Access to gym, basketball courts, mini tennis courts, ping pong, billiards, foosball (oh, and hammocks).
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Send resume to [email protected] and we'll be in touch.
Apply now
Send resume to [email protected] and we'll be in touch.
Apply now
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