The Company –

LeapTheory is a fast-growing marketing technology start up in the financial services industry. We pride ourselves in having a friendly and family-oriented culture with an emphasis on work life balance. We are currently looking for account managers to help take our grow our customer acquisition and support team.

ThePosition –

As a Customer Support Manager, you will be responsible for on boarding and nurturing existing client relationships. Primary duties would include -

•Overseeing, managing and cultivating existing relationships with our current partners

• Recruiting new clients and business

• Analyzing and understanding traffic and buying patterns to identify areas for improvement both internally and network-wide

• Work closely with our legal and compliance department to ensure industry leading conformity with compliance best practices across our network and marketing

• Acting as the direct contact for accounts, and serving as a lead to nurture, optimize and grow their campaigns

• Examine the competitive landscape and provide recommendations to improve competitiveness company-wide

• Work closely with the executive team to execute the company vision and provide input around your own vision

The Location –

Our ocean view office is located in the charming San Vicente neighborhood in Brentwood, Los Angeles.

Requirements –

• 0-3 years experience in account management, affiliate management or sales is a plus

• Experience with customer support is a plus

• Experience in a financial industry is a plus

• The ability to think on your feet, negotiate under pressure and an ability to think of out of the box solutions when necessary

• Ability to multi-task with multiple initiatives at once

• We do not believe in micro management so a self-starter attitude is a requirement

• Have a bachelors degree or higher is preferred but not required

• A serious attitude when it comes to compliance and legal issues

• Strong oral and written communication skills