Account Manager
Who we are
HopSkipDrive is a mission-driven company whose goal is to give all kids access to opportunity through mobility. Founded in 2014, HopSkipDrive is the most caring, tech-enabled transportation solution for families and K-12 schools, non-profits, and kid-based businesses. The company is building a national transportation network that connects schools & families with trusted CareDrivers, who get kids wherever they need to go safely, reliably and economically. CareDrivers must have a minimum of 5 years of caregiving experience and pass a rigorous 15-point certification process, which includes extensive background checks, fingerprinting, DMV checks, driver training, and an in-person meeting with HopSkipDrive staff.
HopSkipDrive is reshaping K-12 transportation. We help schools and families get kids where they need to go safely and dependably. We were founded by 3 working moms who have 8 kids among them and who developed HopSkipDrive as a solution to their own problems getting kids where they needed to go. We are a VC-backed company with investment and involvement from nearly every major LA investor including Upfront Ventures, Greycroft and Pritzker, with more than $20M in funding.
We are based in downtown LA. Our mission, our enormous market potential, our team and the technology challenges we are solving make HopSkipDrive one of LA’s hottest startups and an all-around awesome place to work.
Who You Are
We want A+ players who are looking for a challenging and rewarding experience. We are defining a new category in an incredibly fast-moving market. This is not a lifestyle job. This will be the hardest, most demanding, most exhilarating job you will ever have. It will also be the most rewarding.
At HopSkipDrive, we know that to tackle our toughest challenges, we need different approaches, unique perspectives, and new ways of thinking. We are building a team of creative problem-solvers from many different backgrounds.
The account manager is a dynamic individual who is capable of managing a team and working across multiple clients., You will be responsible for the growth, quality, and proper development of client relationships with schools, non-profits and businesses.
The Account Manager will need to display a number of strengths, including strong interpersonal and communication skills, organizational strength and the ability to roll with the punches.
Responsibilities
- Manage existing partnerships while simultaneously on boarding new partners.
- Have a deep understanding of HopSkipDrive’s products, in order to successfully onboard new clients.
- Personally build and maintain deep relationships with key clients and stakeholders through solving their problems and lowering their costs.
- Provide excellent support for our clients and provide new services that drive growth as well give you the ability to forecast expected demand.
- Work with partners to update agreements with any combination of HopSkipDrive products and services.
- Work cross-departmentally in a high-speed environment.
Qualifications
- Bachelor’s degree required
- Educational experience preferred
- 3-5 years relative experience
- Have a strong track record of being a problem solver
- A team player with strong interpersonal skills; the ability to build strong working relationships with multiple players
- Effective communication skills both internally and externally
- Exceptional attention to detail
- A positive, self-motivated individual
What You Will Get
We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer competitive market comp, BYOD technology reimbursement, unlimited vacation, FSA, medical, dental and vision, 401(k), weekly catered lunches, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential.