Responsibilities:

• Relationship development and management with key personnel at Learnosity client accounts

• Use performance, usage and other data to drive feature adoption, usage and client retention

• Develop and administer up to date user training for clients on the latest features and releases

• Provide consultative and strategic marketing guidelines to help clients achieve their product goals

• Work with marketing to develop account based marketing campaigns, strategies and execution to achieve goals

• Work with sales and marketing executives to onboard new clients and develop retain and grow these relationships

• Partner with Product team to consistently seek and provide client feedback to help update the product roadmap

• Work cross functionality with internal teams to ensure billing is achieved on time and in full

Qualifications:

• Minimum of 2 - 3 years of sales or account management experience in a SAAS based software company

• Knowledge of and/or experience with executing account-based marketing campaigns is beneficial

• Very strong analytical and reporting skills

• Knowledge of the latest trends associated with education technology

• Experience with customer relationship management (CRM) platforms such as Salesforce and Pardot

• Exceptional written and verbal communication skills

• Extremely organized and experienced in managing/prioritizing a high volume of tasks

• You are collaborative and work cross-functionally with a host of different teams

• Adaptive to change and the ability to learn quickly

• Willing to travel to meet with clients