PatientPop is the leader in practice growth with the only all-in-one solution that empowers healthcare providers to improve every digital touchpoint of the patient journey. As experts in the healthcare technology space, PatientPop makes it easy for providers to promote their practices online, attract patients, and retain them for life.

We've grown from a small, scrappy team to a workforce of 400+ driven individuals who are committed to scaling smarter. As we move into our next phase of growth, we're looking for passionate and dedicated people to focus on innovative solutions while ensuring that we maintain a superb customer experience. That, in part, means finding highly qualified candidates who want to invest their energy to align with our company's long-term goals.

Are you ready to really dig into a new role? We're looking for you.

Why you're important to us:

Account Managers work with an assigned book of business to build a cross-sell pipeline, drive adoption, conduct customer needs analysis, deepen customer relationships, provide product demonstrations and win more business. 

Success in this role requires the ability to have holistic conversations with customers simultaneously meeting revenue targets and exceeding customer expectations. Driving adoption, providing quality service, identifying new cross-sell opportunities, retention initiatives are the many different types of work that need to be balanced each day. 

If you thrive in a fast-paced environment and are passionate about both selling and customers, this is the job for you! Grow your experience and career by joining our award-winning company.

How you will contribute:

• Manage, develop, and maintain a portfolio of customer accounts 
• Perform multiple sales activities to drive Net Revenue Retention 
• Conduct presentations to demonstrate value, drive adoption and cross-sells
• Negotiate renewals and close customers on long term commitments
• Master the Kareo value proposition and sales process to close deals and exceed quota every month
• Liaise with the Customer Success department to ensure that customer needs are met
• Execute on targeted outbound campaigns to drive cross-sell and upsell opportunities
• Accurately track and record customer communications in Salesforce.
• Thrive in a busy work environment with a high volume of tasks

You will stand out with:

• 1 - 3 years of experience in Account Management or Sales
• Domain experience in either healthcare, technology, or both preferred, but not required
• Successful experience selling a SaaS product to multiple stakeholders and business partners
• Experience navigating multiple gatekeepers
• Experience with Salesforce or similar products

PatientPop has one simple mission: help healthcare practices thrive. Our solution is the leading all-in-one practice growth platform that's HIPAA-compliant and helps providers promote their practice online, attract patients, and retain them for life.  Learn more at patientpop.com

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

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