Sales Training & Development Manager

Charlie Health is seeking a Sales Training & Development Manager with deep experience in leadership development and complex sales processes with multiple stakeholders to train and develop the next generation of high-performing Outreach Representatives and Sales Leaders. In this role, you will create, deliver, and optimize training programs that empower sales reps to thrive in complex healthcare environments—particularly within mental health—and build the foundation for developing strong Outreach sales leadership across our national team.

You will work closely with Clinical Outreach leaders to design scalable, data-informed programming that improves rep productivity, accelerates new hire ramp, and equips future leaders to coach, inspire, and lead their teams effectively. This is a high-impact opportunity to shape the growth and culture of Charlie Health’s field sales organization and contribute directly to our mission of solving the mental health crisis.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

• Design and deliver sales training programs for Outreach Representatives focused on enterprise and specialty healthcare accounts, ensuring they are prepared to engage with high-level decision-makers across behavioral health, hospital systems, payors, and provider networks.
• Develop leadership training programs and coaching pathways for Outreach Managers and Directors, with a focus on growing high-potential team members into effective, mission-driven sales leaders.
• Support the management and optimization of key training and development programs, including onboarding, mentorship, new product launches, sales tools/systems training, and field leadership development.
• Partner with Regional/Senior Regional Directors, Growth Strategy, and VP of Outreach to identify gaps in performance or skills, and proactively adapt training programs to meet evolving team and market needs.
• Continually measure the impact and efficacy of training efforts using clear KPIs related to ramp time, productivity, and leadership readiness.
• Audit and maintain training content to ensure accuracy, clarity, and alignment with Charlie Health’s mission.
• Collaborate with marketing and enablement vendors to ensure new hires are equipped with high-impact sales materials and messaging tools from day one.

• 5+ years of sales experience in healthcare or behavioral healthcare, with a strong understanding of clinical referral dynamics and relationship-building across complex health systems.
• Related experience training, mentoring, or teaching, ideally working directly with sales professionals.
• Experience leading a team or helping to develop team leaders, with the ability to coach, inspire, and scale high-performing teams.
• Engaging presenter and facilitator, comfortable leading interactive in-person and virtual training sessions for groups of varying sizes and seniority.
• Experience with sales enablement tools, CRMs (e.g., Salesforce), LMS platforms, and digital content creation (slides, video, longform).
• Strong project management and organizational skills; able to manage multiple priorities and execute independently in a fast-paced, scaling environment.
• Passion for improving access to behavioral healthcare and alignment with Charlie Health’s mission.

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

The total target base compensation for this role will be between $70,000 and $100,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $81,000 and $115,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.  #LI-REMOTE