Sales Support Coordinator

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.
Established in 1981, Orient Express Container (OEC) Group is one of the top freight forwarders in the transportation industry. We provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices.
Our employees recognize the impact we make in the global supply chain through staying on top of the ever-changing logistics industry with the goal of delivering quality information and services to our clients.
As a Sales Support Coordinator, you will play a direct role in maintaining customer accounts by creating pricing quotations for our Sales team, analyzing shipping industry trends, and keeping rate tables up to date. You will be a partner within Sales and Marketing to support outside sales representatives in order to grow the relationships with our in-house accounts.
Requirements:

• Minimum 1 years' experience in a fast-paced office environment; previous pricing/quoting experience preferred.
• Previous work experience in the Logistics and Transportation industry, notably in freight forwarding, is highly preferred.
• Previous experience using the ERP system, CargoWise One, is preferred.
• Strong working knowledge of Microsoft Excel; willingness to learn advanced functions.
• Proficiency with Microsoft Office including Outlook, Teams, and Word.
• Comfortable working independently and on team projects.
• Ability to display discretion with confidential information.
• Professional email and phone etiquette.

• Prepare a high volume of sales quotes and email responses for potential customers.
• Update internal sales system with the newest rates.
• Manage a high volume of electronic communications with customers.
• Review existing client shipment history to identify trends and additional business development opportunities.
• Support regional outside sales representatives to ensure the highest level of client satisfaction.
• Assist outside sales representatives with customer pricing and contract drafting, possibly on-site.

• $22-$28/hour dependent on transferable experience and education level.

• Hybrid work schedule (1-day a week working from home); laptop provided by OEC Group
• 10-days PTO (Paid Time Off), Employee Appreciation Days, Paid Holidays, Sick/Flex time.
• Full Health Insurance coverage including medical, dental, vision, term life, and accident insurance.
• 401K retirement plan with 3% company match.
• Discounted pet insurance - woof! woof! meow!
• Annual performance bonus and mid-year reviews for salary increases.

• Bachelor's Degree or higher is highly preferred.

OEC Group is an Equal Opportunity Employer
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