WHY JOIN TAXRISE?
At TaxRise, we don’t just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.
Join us and make a tangible difference in people’s lives while growing your career with a team that values your contributions.
ABOUT THE ROLE
We are seeking a highly organized and results-driven RED Performance Manager to oversee daily sales operations and performance across our phase 1 sale. This role requires a hands-on leader who thrives in a fast-paced, KPI-driven environment, balancing real-time monitoring with proactive coaching and operational problem-solving. The RED Performance Manager will play a critical role in ensuring team efficiency, driving performance, and maintaining smooth workflows across sales operations.
We’re all about that in-person vibe—this role is 100% on-site! If you’re excited to work side-by-side with our team (or are ready to make the move), then you’re a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting!
HOW YOU'LL BE REWARDED
At TaxRise, Inc., we believe in rewarding hard work and dedication! We offer our team members a competitive base salary, with opportunities for growth based on performance and experience.
- Salary Range: $85,000 - 100,000 per year
- Monthly Bonus: Average bonus potential of $1,000 - 3,000 per month
WHAT YOU'LL DO
Performance Monitoring
- Track and manage team/individual pay rate and conversion rate (CVR) in real time using Salesforce and KPIs.
- Identify underperforming reps/teams, deliver immediate coaching, and implement corrective measures.
Incentive Management
- Collaborate with leadership to design and implement daily, weekly, and monthly incentives.
- Announce programs, track performance, and coordinate payouts with Finance.
Pipeline & Payment Management
- Monitor RED pipeline for stalled deals, missing documents, or payment method issues.
- Track and manage postdated initial payments, driving rep follow-up and ensuring collection.
Coaching & Training
- Conduct live and scheduled call trainings (1-on-1 or small group) for underperforming or junior sales officers.
- Monitor calls for compliance, objection handling, and tone, providing actionable feedback.
Cross-Department Coordination
- Manage the trainee graduation process, ensuring communication with HR, Finance, and Developers for seamless rep transitions.
- Collaborate with leadership on performance reporting and incentive planning.
WHAT YOU'LL NEED TO HAVE
- Proven experience in sales operations, performance management, or a related supervisory role.
- Strong analytical skills with the ability to interpret real-time performance dashboards.
- Excellent communication and coaching abilities.
- Proficiency with Salesforce, Slack, and Google Workspace.
- Experience in a high-volume sales environment.
- Background in managing incentive structures and bonus programs.
- Ability to thrive in fast-paced, results-oriented settings.
We understand potential comes in many forms. Even if you don’t check every box, we still encourage you to apply; we consider all qualified candidates.
WHAT WE OFFER
We believe in taking care of our team so they can take care of our clients. Here’s what you can expect as part of the TaxRise family:
- Medical, Dental, and Vision Insurance (starting after 60 days)
- Paid Time Off (Vacation, Sick Days, Company Holidays)
- Wellness Days to recharge when you need it most
- 401(k) retirement plan with company match
- Professional Development Program to support your growth
- Access to our on-site gym and gaming lounge
- Catered team lunches every Friday
- Fun and energizing quarterly company outings
ABOUT US
At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do.
When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives.
We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.
If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that’s reshaping the future of tax resolution.
OUR COMMITMENT
At TaxRise, we’re proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law.
TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.
Top Skills
TaxRise Irvine, California, USA Office
19900 MacArthur Blvd., Irvine, CA, United States, 92612
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