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Pilot Company

Sales Operations Support Manager

Posted Yesterday
Be an Early Applicant
Orange, CA
87K-90K Annually
Senior level
Orange, CA
87K-90K Annually
Senior level
Lead sales operational support initiatives, manage processes, develop strategies, and collaborate with marketing to enhance customer communications and analytics reporting.
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Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Job Description

Pay Rates Starting between: $86,825 - $90,000 / year

The purpose of this job is to lead the execution of sales operational support initiatives and projects, and manage the sales teams processes within the divisions of Lubricants, SCF branded and carlock.

  1. Develop a consistent go-to-market strategy, to include a value proposition and strong messaging to prospects/customers
  2. Collaborate with brand and marketing on the design and implementation of external communications with Lubricants, SCF branded and Cardlock
  3. Collaborate with Customer Relationship Managerment system administrator to ensure communications tools are utilized effectively
  4. Collaborate with appropriate pyramids on the oversight and direction of activity including onboarding new team members and attending company conferences, trucking events, and conventions
  5. Monitor lead lifecycles and ensure proper lead routing and assignment to sales teams
  6. Collaborate with brand and marketing team to facilitate external marketing to include collateral and website presence-
  7. Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies, complete with formal proposal and recommendations on tactics
  8. Complete other duties as assigned

Qualifications

  • Bachelor’s degree required, in business, communications or operations management preferred
  • Minimum five years of operational experience encompassing Project Management skills with an emphasis on Internal and External sales and marketing strategy required

Additional Information

This role is part of the SC Fuels team - a pilot company 

Top Skills

Customer Relationship Management

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