Sales Operations - Deal Desk Analyst

The Senior Deal Desk Analyst is a key role within our sales organization, being a part of our high-performance crew that is supercharging our Statement of Work (SOW) and proposals. This high-impact position requires a detail-oriented, collaborative, and technically skilled individual who thrives in a fast-paced environment. You will work cross-functionally with Sales, Delivery, Legal, Finance, and Product teams to ensure deals are structured, documented, and executed with precision and compliance.

Key Job Responsibilities and Accountabilities:

1. Actively engage in strategic proposals and SOWs to support the needs of the business.
2. Reviewing open cases, finalizing SOWs, and handling escalations
3. Collaborates with other analysts, Sales and Pre-sales to establish priorities based on forecasts.  
4. Stay up to date on standard language, processes, financial objectives, and terms.
5. Develop SOWs and other corresponding documents by assembling information including project background, objectives/outcomes/deliverables, implementation methods, timelines, staffing, and
6. Manage and prioritize activities and process workflow for proposals or
7. Coordinate and collaborate with SMEs, NewRocket’s Delivery and Sales Management teams, Product development, Legal, and Deal Governance to establish, document and incorporate solution standards for contracting.
8. Spot and communicate risks in proposals and contracts
9. Coordinate and engage Sales, Finance and Legal for approvals for pricing, non-standard language and mitigating other contracting risks.
10. Manage deadlines by establishing priorities and target dates for information gathering, writing, review, and approval; entering and monitoring tracking data; and coordinating requirements with contributors.
11. Help maintain Data integrity in Salesforce

Skills, Knowledge, and Abilities:

1. Detail oriented and highly organized
2. Ability to communicate and solve complex challenges
3. Communication
4. Critical Thinking
5. Self-starter
6. Understands that documents like legal SOWs, and proposals create lasting impressions for our customers, and that we must always create a great first impression!