The Sales Operations Analyst transforms data into insights for strategy and performance, leading analytics and reporting to support sales initiatives.
Kiva Confections (www.kivaconfections.com) is a world-class cannabis-infused edibles company in California, the largest cannabis market in the world. Kiva's line includes Kiva Chocolate Bars, Terra Bites, Petra Mints, Lost Farms Gummies & Chews, and Camino Gummies. Our products are crafted from premium ingredients and thoughtfully combined with California cannabis. Since our beginning in 2010, our goal has been to create confections that redefine what a cannabis confection ought to be. By applying art and science, we ensure a deliciously consistent experience.
We have high-reaching growth plans as the legal market and consumer adoption expand. Key growth initiatives include ambitious platform innovation, outstanding marketing, geographic expansion, strategic partnerships, and more. We are resourced for this spectacular growth and looking for great people to help take us to the next level.
Job Summary
The Sales Operations Analyst (Data Analytics & Insights) is a key member of this evolution — transforming complex data into actionable insights that fuel strategy, drive revenue, and elevate performance across every Kiva market.
We’re seeking a commercially minded analyst who blends strong sales acumen with advanced analytical skills. This role is responsible for developing data-driven insights that directly inform go-to-market strategy, pricing, promotional execution, and account prioritization.
You’ll partner cross-functionally with Sales, Marketing, Operations, and Finance to ensure that every commercial decision is grounded in data and designed to grow.
As Kiva's Sales Operations Analyst, you will
- Own the creation and maintenance of dashboards, reports, and visuals that track sales performance, market trends, and profitability.
- Translate data into compelling stories that guide leadership and field decision-making.
- Participate in national and state-level business reviews to support strategy with insight and clarity.
- Build and continuously improve enablement tools and reporting templates that help Sales teams identify opportunities and manage accounts more effectively.
- Drive adoption through training, documentation, and proactive support; ensure tools are driving measurable performance outcomes.
- Analyze category and account data to identify whitespace, ROI, and portfolio optimization opportunities.
- Deliver recommendations that inform prioritization, spend, and product mix strategies.
- Partner with Sales and Marketing to translate insights into commercial actions that increase revenue and efficiency.
- Ensure all reporting and dashboards are accurate, consistent, and delivered on schedule.
- Streamline manual processes through automation and standardized reporting frameworks.
- Maintain data integrity across data platforms.
- Provide analytical support for strategic initiatives including AOP, reforecasting, QBRs, and new market launches.
- Develop reporting templates that improve decision velocity and cross-functional alignment.
- Act as a thought partner to Sales leadership by identifying key performance drivers and recommending data-based actions.
What we're looking for...
- Bachelor’s degree in Business, Sales, Marketing, Finance, Data Analytics, or related field.
- 3–5 years of experience in Sales Analytics, Sales Operations, or Commercial Insights — ideally within CPG, cannabis, or other high-growth consumer goods sectors.
- Proven ability to interpret complex data and translate findings into actionable strategies.
- Advanced Excel / Google Sheets skills (pivot tables, formulas, data modeling).
- Proficiency with business intelligence tools (e.g., Sigma, Power BI, Salesforce).
- Experience building automated dashboards or reports that enhance visibility and accuracy.
- Strong written and verbal communication skills, with the ability to “tell the story” behind the numbers.
- Experience collaborating across departments and influencing decisions through data.
- Familiarity with forecasting, demand planning, or revenue management is a plus.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Ability to communicate clearly via phone, video, and in person.
- Regularly required to use hands to handle, type, or feel; reach with hands and arms.
- May require occasional standing, bending, or walking to file or retrieve materials.
Kiva Confections provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
As part of your job application and the Company’s evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category:
Category: Personal Identifiers
Examples: Name, alias, postal or mailing address, email address, telephone number, social security number, driver’s license or state identification card number, passport number
Business Purpose:
- To comply with state and federal law and regulations requiring; employers to maintain certain records;
- To evaluate your job application and candidacy for employment;
- To obtain and verify background check and references; and
- To communicate with you regarding your candidacy for employment.
Category: Pre-Hire Information
Examples: Job application, resume, background check results, job interview notes, and candidate evaluation records
Business Purpose: Same as above
Category: Employment History
Examples: Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations
Business Purpose: Same as above
Category: Education Information
Examples: Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained
Business Purpose: Same as above
If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes.
Top Skills
Excel
Google Sheets
Power BI
Salesforce
Sigma
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