Sales Growth Specialist

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.

REMOTE, Preference for PA or AL

The Sales Growth Specialist partners with Account Executives to provide pre-sale support for digital product sales, with a central focus on driving large digital adoptions for new customers. This includes presenting solutions and demonstrating digital products to customers in-person and virtually, building plans to deliver and support digital products, and building strong relationships with customers and partners.

This position requires the ability to be on campus at least 50% of the time to interact with customers in order to be successful. This includes local and overnight travel as required for customer meetings and sales team meetings.

• Builds strategies to identify and win takeaway opportunities for large digital adoptions
• Builds pre-sales presentations to highlight and position products and support
• Consults with customers and Account Executives developing and delivering presentations and digital demonstrations
• Consults on implementation planning, training, and support needs and coordinates with Customer Success team to deliver the plan
• Designs usage growth strategies and coordinates with Customer Success organization to track usage
• Shares customer feedback with internal partners to support continuous improvement efforts
• Builds relationships with key Department Chairs and Deans identifying opportunities to win business at scale
• Builds and leverages relationships with IT administrators/key contacts
• Identifies and leverages advocates from existing large digital adoptions that can co-sponsor presentations, provide peer to peer support, etc. to help identify/win takeaway opportunities
• Performs other duties as needed to achieve organizational goals

• Minimum of 5 years of experience of successful direct sales, marketing, or editorial and product experience with a bachelor’s degree; or minimum of 8 years of experience in a similar role without a bachelor’s degree; experience in Higher Education sales or highly distributed decision-making model highly desired
• Demonstrated understanding of technology and experience with digital products
• Experience in the use and implementation of digital learning products and familiarity with Learning Management Systems (LMS) and other instructional technology highly desired
• Effective oral and written communication skills including ability to communicate clearly and effectively in virtual and in-person settings
• Ability to deliver presentations and product demonstrations effectively to build understanding and interest from our customers
• Evidence of strong customer orientation and ability to build effective customer relationships
• Ability to work effectively in a group, problem-solve, and partner collaboratively to reach decisions
• Ability to be on campus at least 50% including local and overnight travel as required for customer meetings and sales team meetings
• Must be able to walk, climb (such as campus hills and stairs), and stand for extensive periods of time while conducting on-site visits, meeting with current and prospective clients
• Must be located within assigned sales territory

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected] or at +1 (617) 289-7917.

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.