Sales Force Effectiveness & Training Manager (d/f/m)

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Job Description

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape!

In Switzerland, we work every day to broaden the use of generics further to improve the health of patients, while making the Swiss healthcare system more financially sustainable. Today, the generics market in Switzerland results in savings of almost 500M CHF per year for the Swiss healthcare system! Are you passionate about using data to drive growth? Join Sandoz Switzerland as a Sales Force Effectiveness (SFE) & Training Manager!

As the SFE & Training Manager, you are responsible for optimizing customer facing teams’ performance and driving growth. This role involves managing sales incentive programs and ensuring territory structure, customer segmentation and interaction plans align with business strategy. You will also analyse data to identify opportunities for improvement, and collaborate with cross-functional teams to align sales activation strategies with business objectives.

Your Key Responsibilities:

Your responsibilities include, but not limited to:

• Drive the implementation and communication of Field Force incentives and targets in a harmonized manner, working closely with cross-functional teams to ensure fairness, consistency, and effectiveness.

• In conjunction with Business Unit heads, design the selling strategy and targeting approach incl. resource allocation, reach & frequency

• Serve as the primary point of contact for Field Force teams, addressing their needs, concerns, and providing support to enhance their performance.

• Develop and implement onboarding processes for new local associates, including training on necessary systems and tools.

• Monitor effectiveness of the field force e.g. conducting return on investment on strategic initiatives, health check of incentives, SFE KPI monitoring of reach & frequency, monthly report for local leadership team on key KPIs

• Collaborate with internal stakeholders to identify opportunities for process improvement, efficiency, and effectiveness within Field Force operations.

• Lead local roll-out of the regional training curriculum for customer facing teams in sales, marketing, medical and market access, ensuring close alignment with current business strategy

• Act as the key liaison between Regional colleagues to support local adoption of harmonised processes including, harmonised KPI definitions for SFE and Market Shares, providing local business context for projects involving field design, resource allocations etc. and contributing to Regional initiatives

What you’ll bring to the role:

Essential Requirements:

• University degree in business administration or comparable studies

• 5 years of experience Sales Force Effectiveness, Sales Operations, Sales Enablement, preferably in pharmaceuticals

• Strong analytical mindset with the ability to independently perform analyses across financial, market and activity data in Excel to extract relevant insight for the business

• A willingness to do “doer-tasks”, as well as high-level strategic tasks, necessary to support and help the business

• A collaborative nature and good ability to work in teams with effective communication and interpersonal skills

• Fluent in English and German

Desirable Requirements:

• Proficiency in French

• Knowledge of QlikCloud (or other data visualization tools)

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported!

Join us!

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Accessibility and accommodation

Sandoz is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, please send an e-mail to claire.gratton@sandoz.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message

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Skills Desired