The Sales Engineer is responsible for cultivating customer relationships, driving sales objectives, and collaborating with internal teams to support organizational goals.
Role Summary:
As a Sales Engineer, you are responsible for maintaining and developing relationships with key customers and Distribution partners in Western Canada, understanding and solidifying purchase agreements, customer alliances and market trends. You will also develop a keen understanding of Flowserve operations to enhance selling effectiveness and coordinate selling efforts with other internal and 3rd party selling channel partners.
Location: Western Canada.
Travel requirement: Up to 70%.
Responsibilities:
- Drive bookings levels to meet and/or exceed assigned bookings goal
- Maintain regular, planned communication with key customers in Western Canada
- Develop and implement marketing plans and effective account strategies aligned with regional sales objectives to support organizational goals
- Create and implement pursuit strategies for each target regional account
- Serve customers as a primary contact for all business dealings, ensuring all customer concerns are being addressed including proposals, deliveries, repairs, quality, warranty claims, etc.
- Educate customers on the quality, features and uses of our products through the full use of the company’s marketing materials
- Collaborate with application engineers, customer service, and manufacturing to ensure customers’ needs are met
- Maintain organized records, including regular reports, quotes, status, actuals, expenses, etc.
- Other duties as assigned
Requirements:
- 10+ years relevant experience in Sales with flow control equipment such as control valves
- Experience in the oil & gas, petrochemical and chemical industries
- Training in sales techniques, negotiations and business finance
- Demonstrated skills in leading meetings, including setting agendas, preparing, facilitating discussions and assigning follow-up activities
- Demonstrate financial acumen to discuss business decisions, particularly return on investment in support of solution selling
- Able to work independently, efficiently and communicate productively with others
- Some physical activity required, such as walking large customer sites, lifting at least 50 lbs, and ascending/descending ladders and staircases in multi-story facilities
- Knowledge of the design and operational requirements of control and isolation valves, instrumentation and related equipment
- Skilled at product demonstrations, presentations and business writing
- Proficient in technology such as Microsoft Office, Excel, PowerPoint and Salesforce
Preferred Experience / Skills:
- BS or BA Degree in relevant field
- Ability to lead root cause failure analysis and communicate results
- Strong verbal and written communication skills
- Project management experience is a plus
Benefits:
Flowserve offers competitive pay, sales incentives, medical benefits on day 1, generous paid vacation time, paid holidays and many other excellent benefits.
Top Skills
Excel
MS Office
PowerPoint
Salesforce
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