Opengear designs and manufactures products for data center and remote site management. We are a rapidly growing supplier of sophisticated data center, network and remote site management products. Our customers include tech unicorns and Fortune 100 companies. We are the leading supplier of out-of-band solutions for IT infrastructure management and are actively exploring new solutions for hyper-scale data center deployment and management. We are a global company with offices in Brisbane – Australia, Sandy – Utah and Edison – NJ.
- Partner with Strategic Account Sales Representatives and Solution Architects to support business development activities within targeted strategic accounts
- Participate in technical discovery to understand and document customer environments, requirements, and success criteria
- Design and deliver product demonstrations tailored to customer use cases
- Support and execute proofs of concept (POCs), including setup, validation, and measurement of success, with guidance from senior team members
- Provide technical guidance and best practices throughout the sales cycle
- Build and maintain productive technical relationships with customer stakeholders
- Assist with responses to technical questions, including RFPs, RFIs, security reviews, and supplier questionnaires
- Support customer escalations by working with Support and Engineering teams as needed
- Capture and share customer feedback and feature input with Product Management
- Maintain lab environments and reference configurations used to support customer engagements
- Travel to customer sites and events as required to support strategic engagements
- Proven experience as a Sales Engineer selling and supporting technical solutions to end users, preferably in the networking field
- Experience working with customers as part of a sales or pre-sales team, supporting technical activities
- Ability to manage assigned tasks independently while delivering results with guidance and mentorship
- Effective verbal and written communication skills
- Strong organizational skills and attention to detail
- High level of professionalism, work ethic, and customer focus
- Experience creating and reviewing network diagrams and technical documentation
- Willingness to travel to support customer and prospect engagements
- Foundational understanding of networking technologies, infrastructure, and out-of-band (OOB) management concepts
- Familiarity or exposure with infrastructure management systems used in larger or more complex environments
- Exposure to or interest in automation frameworks, orchestration tools, or infrastructure-as-code concepts
- Basic understanding of service process management, operational workflows, or ITIL-aligned environments
- Hands-on experience with Linux, Python, scripting, or REST APIs
- Awareness of 5G or LTE cellular technologies
*Please note that we are unable to provide visa sponsorship for this position. This includes, but is not limited to, work visas, employment-based visas, or residency sponsorship. Candidates must have valid work authorization in the United States at the time of application. Visa applications of any kind will not be considered.
Digi International offers a distinctive Total Rewards package including a short-term incentive program, new hire stock award, paid parental leave, open (uncapped) PTO, and hybrid work environment in addition to our competitive medical, health & wellbeing and compensation offerings.
The anticipated pay range for this position is $132,000 – $206,500, which includes base salary + commission target. Pay ranges are determined by role, job level and primary job location. The range displayed reflects the reasonable range we anticipate paying for this position and reflects the cost of labor within several U.S. geographic markets. The specific salary and commission offered within the range will depend on various factors including, but not limited to the candidate’s relevant and prior experience, education, skills, and primary work location. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each position. Pay ranges are typically reviewed and updated annually.
At Digi, we embrace diversity and inclusion among our teammates. It is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of respect where equal employment opportunities are available to all applicants and teammates.
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