ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.
The Sales Effectiveness Specialist, as a key member of the Sales Operations team, is responsible for driving the efficiency and productivity of the sales force by implementing strategic initiatives, tools, and processes. This role focuses on continuously improving sales performance through analysis, training, and collaboration with various departments, including other Sales Operations partners.. The Sales Effectiveness Specialist ensures that the sales team is equipped with the necessary resources and insights to meet and exceed their targets.
What You'll Do:
- Performance Analysis: Conduct detailed analysis of sales performance data to identify trends, gaps, and opportunities for improvement. Provide actionable insights to sales leadership.
- Training and Development: Utilize data to determine training needs of the organization. Develop and deliver training programs tailored to the needs of the sales team, including product knowledge, sales techniques, and use of sales tools.
- Sales Tools Effectiveness: Responsible for driving the adoption of sales tools and CRM systems. Ensure that features are implemented and drive efficiencies of the sales force. Utilize best practices to ensure ROI of each sales tool.
- Collaboration: Partner with sales leadership, marketing, product management, and other departments to ensure alignment and integration of sales strategies with broader company goals.
- Reporting: Work with Sales Operations Analysts to create performance reporting to determine results of training efforts, enablement programs and identify areas of opportunity for the sales team. Generate and present regular performance reports to senior management, highlighting key metrics, insights, and recommendations for improvement.
- Strategic Initiatives: Support the development and implementation of strategic initiatives aimed at boosting sales effectiveness and achieving revenue growth objectives.
What You Have:
- 1-3 years of experience in sales operations, sales enablement, or a similar role.
- Preferred experience in Salesforce, Hubspot, and other Sales efficiency tools.
- Strong analytical skills and proficiency in data analysis tools.
- Experience with CRM software and other sales-related tools.
- Excellent communication and presentation skills.
- Ability to work collaboratively within a team and across departments.
- Detail-oriented with strong organizational skills.
The national cash compensation range for this role is $74,000 - $98,000*
*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).
Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!
ezCater does not sponsor applicants for work visas or legal permanent residence.
What You’ll Get from Us:
You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.
Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.
ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.
For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.
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