Sales Development Representative

It's fun to work in a company where people truly BELIEVE in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

The Parking vertical includes netPark and Zephire, two SaaS platforms supporting parking operators across commercial, municipal, and event-based locations. We serve operators ranging from small private lots to large-scale enterprise deployments. With strong product-market fit and active marketing investments, both businesses are scaling sales coverage and require SDR support to fuel pipeline development.

Job Summary:

The SDR is responsible for executing outbound prospecting strategies to generate qualified leads for the Parking vertical (netPark and Zephire). The SDR will research target accounts, make cold calls, qualify leads against ICP criteria, and book meetings for Account Executives. This role will report directly to the VP of Sales for the vertical and collaborate closely with Marketing, Sales Engineers, and Onboarding.

Primary Responsibilities:

• Execute cold calling outreach to target accounts using Salesforce and dialer tools
• Qualify leads based on ICP criteria for netPark and Zephire
• Book meetings and demos for AEs
• Maintain accurate records of activities and lead dispositions in Salesforce
• Identify prospects who are a fit for DMS offerings and flag for SE engagement
• Support marketing campaigns and list enrichment efforts
• Meet or exceed activity and conversion-based KPIs

Skills & Competencies:

• Strong verbal and written communication skills
• Resilience and comfort with cold calling
• Working knowledge of Salesforce and lead management tools
• Time management and organizational discipline
• Ability to collaborate across Sales, SE, and Marketing teams

Minimum Qualifications:

• 1+ year of outbound SDR or similar experience preferred
• Experience with B2B SaaS sales, ideally in verticalized environments
• Familiarity with parking, mobility, or tech-enabled field services is a plus
• High school diploma required; bachelor’s degree preferred

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.