Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.
Sales Development Representative
Responsibilities:
- Leverage CRM and prospecting tools to identify, qualify, and target the most promising inbound and outbound leads for outreach.
- Employ creative outreach strategies to connect with the right clients, tailoring your approach based on seasonal opportunities, product offerings, and market insights.
- Serve as the first point of contact for prospective customers, initiating conversations and generating interest through strategic email and phone communications.
- Listen actively to customer needs, validate challenges, and skillfully address and overcome objections to build trust and drive engagement.
- Effectively manage and prioritize daily workflow using internal systems, ensuring accurate record-keeping and proactive pipeline management within the CRM.
- Collaborate closely with cross-functional teams, sharing the best practices and key learnings to help elevate team performance and enhance the overall customer experience.
- Conduct targeted analyses to identify process gaps and opportunities for improvement within sales workflows.
- Strive to achieve individual and team KPIs related to both input and output metrics, consistently driving performance improvements and successful business outcomes.
- Partner with internal teams and leadership to maintain alignment on sales strategies, bridge operational gaps, and foster a culture of continuous improvement and collaboration.
Collaborate and connect with the broader Accenture community when attending optional frequent networking and teambuilding events, training sessions and team office days at Accenture's downtown Toronto office location.
This is a hybrid role.
Basic Qualifications:
- Minimum of 6 months of sales experience
Preferred Qualifications:
- Experience in lead generation and qualifying leads
- Experience in outbound calling
- Exceptional written and verbal communication skills.
- Adaptability and multitasking ability in a dynamic, fast-paced environment.
- Problem-solving skills and an innovative approach to challenges.
- Strong analytical abilities focused on data-driven decision making.
- Familiarity with CRM and reporting tools such as Salesforce or Tableau,
- Proficiency in Microsoft Office or Google Suite.
- Bachelor’s degree.
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About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Our Commitment to Inclusion & Diversity
At Accenture, inclusion and diversity are fundamental to our culture and embedded in our core values. We are committed to creating a workforce where our people can feel comfortable, be themselves and contribute. Like Canada itself, Accenture employees represent a tremendous variety of cultures, ethnicities, beliefs, backgrounds and languages. We offer an inclusive environment regardless of personal characteristics such as ethnicity, religion, gender, sexual orientation, gender identity or expression, age or disability.
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Other Employment Statements
It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve clients, our employees must be available to travel when needed.
Job candidates are not required to disclose any offence for which a pardon has been granted.
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