Sales Development Representative

As a Sales Development Representative, you will be seeking new business by contacting and developing relationships with our prospective customers. You will act as a first point of contact for our company. Your primary focus is to educate and set up meetings for business to business collaborations.

• Be a key player in growing our business by producing highly effective and personalized outreach campaigns via emails and calls
• Engage with prospects over email, phone, from free trial, event, webinar and content download leads to qualify and set appointments for Account Executives
• Maintain active engagement with leads through informed, strategic, and creative follow-ups
• Partner with marketing and product to deliver effective messaging and identify the best customer profiles
• Expand knowledge of industry as well as the competitive posture of the company— and share this knowledge with the wider team
• Build a solid understanding of the industry and sales process to spark meaningful conversations with prospects
• Coordinate with Account Executives for client status updates
• Update and maintain CRM database (Salesforce.com)
• Achieve monthly quotas of SAO's (Sales Accepted Opportunities)
• Proximity to our office location in Brentwood, CA for in-person collaboration

• Bachelor's degree in Business a plus
• 1+ years experience in a similar role 
• Even if you don’t meet all of the requirements listed here, we still encourage you to apply. Your personal and professional experience may be relevant beyond what a list of requirements will capture.

• Inbound sales
• Salesforce.com or a similar modern CRM tool a plus
• Comfortable making up to 50 phone calls per day
• High level of energy, drive, enthusiasm, initiative, commitment, and professionalism
• Passion for technology and a desire to make a major impact at a high-growth startup
• A keenly developed competitive nature
• Software sales experience a plus

• Receptive to change – is flexible. Seeks and adopts improved approaches and processes. 
• Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance. 
• Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary. 
• Technically proficient – knows the role and has a solid familiarity with tasks and responsibilities. 
• Takes responsibility for own learning - knows personal strengths and recognizes development needs. Is open to feedback and always seeks to learn. 
• Communicates ideas – strong facilitation and written communication, proposes a way forward. Listens to views of colleagues and takes in diverse perspectives. 
• Works collaboratively – shares information, fosters teamwork and contributes to a positive work environment where people want to come to work.   
• Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values. 
• Demonstrates UpKeep's Core Values and Beliefs - We choose people over profit, We choose progress over perfection, and We choose grit over prestige.
• Familiarity with the maintenance and reliability industry, either through direct experience or related exposure
• Previous participation in a sales bootcamp or a solid understanding of sales principles
• Bilingual proficiency in English and Spanish
• Act as a good citizen of UpKeep.    

This role will receive a competitive On-Target Earnings (base salary + sales commission) + benefits + equity. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

The base pay for this role is $21.64 USD per hour, which equates to approximately $45,000 USD per year ($60,000 OTE).

UpKeep started in a garage, where our founder Ryan taught himself to code and built the first mobile-first maintenance app. The idea was simple but powerful: put modern software in the hands of frontline technicians—and transform how maintenance gets done.

Today, UpKeep is the leading cloud-native Asset Operations Management platform, serving over 4,000 businesses worldwide across manufacturing, utilities, healthcare, and beyond. Our Industrial IoT and AI-first software helps maintenance and facilities teams streamline work, predict failures, and act faster—with real-time insights and automation at their fingertips.

We’re building for the deskless workforce—the essential workers who keep our physical world running—and arming them with the tools they deserve.  In a world re-shoring manufacturing, accelerating automation, and embracing AI at scale, we’re riding the next macro wave—and leading the transformation of legacy maintenance into intelligent operations.