Sales Development Representative

| Los Angeles, CA, USA | Remote | Hybrid
Employer Provided Salary: 70,000-90,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Scratch Financial, Inc. (or Scratch) is a series-C funding consumer finance startup building an all-in-1 platform for medical providers of every size.

Scratchpay Financial is a leading fintech company providing innovative payment processing and microloan solutions for medical services. We empower medical, dental, and veterinary clinics to offer seamless financial transactions, enhancing their service delivery and customer satisfaction.

We are seeking a highly motivated and determined Sales Development Representative to join our dynamic sales team. This role is perfect for someone who thrives in a high-energy environment and is relentless in pursuing sales opportunities through cold calling and at industry trade shows. We are committed to creating a culture where hard work and dedication are rewarded. We are looking for hunters who embrace the chase and are eager to excel in a competitive environment.

Duties of the role

  • Perform high-volume outbound sales calls to medical, dental, and veterinary clinics, introducing Scratchpay’s payment solutions, with a consistent pace of 60 to 80 calls per day.
  • Attend multiple industry trade shows annually on behalf of Scratchpay, actively interacting with potential clients to broaden our market presence.
  • Arrange and manage appointments for the account executive team to streamline in-depth discussions and facilitate closures.
  • Ensure precise and current documentation of sales activities and client engagements within our CRM system.

Candidate requirements

  • Demonstrated history of achievements in sales, particularly within financial services or payment processing.
  • Proficiency with CRM systems and sales enablement tools such as HubSpot,, or Salesloft.
  • Outstanding communication and interpersonal abilities, adept at influencing and persuading.
  • Demonstrated resilience and perseverance, excelling in roles demanding regular cold calling and direct sales initiatives.
  • Coachable, inquisitive, intelligent, and characterized by a robust work ethic.
  • Capable of excelling in environments marked by uncertainty, adversity, and objections.
  • Consistently ranks within the top 10% of the sales organization.
  • Previous experience in sales roles targeting medical, dental, or veterinary industries is highly advantageous.
  • Preferred experience in FinTech / B2B / SaaS

Scratchpay is committed to diversity in its workforce and is proud to be an equal opportunity employer. Scratchpay considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • CSSLanguages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • LodashLibraries
    • ReactLibraries
    • ReduxLibraries
    • CypressFrameworks
    • DockerFrameworks
    • ExpressFrameworks
    • GraphQLFrameworks
    • IonicFrameworks
    • JestFrameworks
    • KubernetesFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • TerraformFrameworks
    • Vue.jsFrameworks
    • BigQueryDatabases
    • FirebaseDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • GitLabServices
    • Google CloudServices
    • Google AnalyticsAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • DocuSignCRM
    • HubSpotCRM
    • HubSpotEmail
    • Customer.ioEmail
    • Google HangoutsCollaboration
    • JiraProject Management
    • LatticeProject Management


Our office is located on the iconic Lake Ave in Pasadena. Dozens of restaurants, bars, and gyms exist within walking distance of the office, and we also are within 1.5 miles of Del Mar Station (one of LA's most robust train lines)

What are Scratch Financial Perks + Benefits

Scratch Financial Benefits Overview

Scratch is a remote-first company, giving ultimate flexibility to today's nomadic workplace. For those who prefer a hybrid model, we do have an office space available for use (which is stocked with snacks & various beverages). We offer unlimited PTO, covered healthcare, 401k match, and monthly recognition opportunities. We also provide learning platforms and resources for all to keep growing. We have an equity retention policy to ensure you grow as the company grows financially, as well. And if your family is growing, we offer a generous parental leave, too!

Volunteer in local community
We host various company-wide charity events, such as volunteering at local animal shelters and crafting dog & cat toys for these shelters
Partners with nonprofits
We work with over a dozen non-profit animal shelters to bring them access to our simple financing solution
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Day off for your birthday
We offer unlimited PTO and encourage everyone to take off for their special day!
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
We do quarterly Hub Days at our Pasadena, CA HQ, where all Scratchers come in for a 2 day event inclusive of an All Hands, team working sessions, and of course, games/dinner/drinks!
In-person revenue kickoff
Employee awards
Flexible work schedule
Outside of core working hours of 9am - 11am PST, we believe Scratchers do their best work within their chosen schedule
Remote work program
We encourage remote work and have Scratchers in 15+ different countries presently. We believe so long as you communicate and complete work in an accountable way, the world is your oyster!
Highly diverse management team
About 1/3 of Scratch's C-level is female and 1/3 is non-white.
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Pet insurance
We provide Scratch employees with a special financing program for pet expenses via our own Scratch Plan tool
Team workouts
Various teams have coordinated to do mountain runs and other outdoor activities
Mental health benefits
Transgender health care benefits
Wellness days
Financial & Retirement
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Generous parental leave
We offer between 8 - 16 weeks paid leave dependent on tenure for employees
Family medical leave
Restricted work hours
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Weekly catered lunch on Wednesday
Company-sponsored happy hours
Onsite office parking
Pet friendly
Home-office stipend for remote employees
Meditation space
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Virtual coaching services

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