Sales Development Representative, Rentals

About the teamThe Rentals Sales Team provides best-in-class advertising solutions and business consultation for Multi-Family partners. We are a team of high-energy individuals dedicated to advancing Zillow Rentals. Our focus is helping renters, property partners, and Zillow Group users make smarter, more confident decisions throughout their renting journey—and across buying, owning, and selling when their needs evolve. Specifically, the Multi-Family Rental sales team works with owners and operators of rental properties throughout the US, helping to connect rental shoppers with the property they will next call home. We provide creative technological solutions, strategic data, and excellent training and development to amplify our clients' growth as true partners in their business. Our team embodies the spirit of all our core values and plays a vital part in our organization's success.

About the role

The role of the Sales Development Representative is to seek out new business opportunities in the Multifamily Rentals industry. The role requires a strong approach, a high-level work ethic, and a hunter attitude. Prior experience generating leads through email campaigns and cold calling is crucial for excelling in this position and achieving critical sales metrics. You will apply your communication skills to cultivate positive customer relationships, starting from the first interaction until our Sales Executives close the deal. If you have a strong drive and thrive in a collaborative team setting, we are interested in meeting you!

You Will Get To:

• Drive appointments for top-line revenue by setting acquisition appointments for Sales Executives
• Contact potential clients through cold calls and emails (100+ dials/day)
• Execute consistent outbound outreach to engage new prospects and generate qualified interest
• Localize your knowledge of trends, market conditions, and advertising tendencies based on market

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $23.30 - $37.30 hourly. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $22.20 - $35.40 hourly. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base pay, employees in this role are eligible for incentive compensation and equity awards. Actual amounts will vary depending on experience, performance and location.

Who you are

• 6+ months of appointment setting and/or inside sales experience
• Possess high energy and a strong desire to achieve top results with a charismatic, positive “can-do” attitude via the phone and in person
• High ethical values and integrity
• Ability to prioritize and apply effective time management
• Highly proficient in Microsoft Office and Windows-based applications, as well as the Google suite of tools
• Excellent written/verbal communication skills
• Salesforce.com or other CRM experience preferred

Transferable Skills

Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.