Sales Development Representative - NAM

Incode is a Series B unicorn rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast - and we need Sales Development Representatives to deliver world-class first impressions and fuel our pipeline.

As an SDR focused on inbound lead qualification, you’ll be the first voice of Incode for prospects around the world. Every interaction you have will set the tone for how potential customers experience our brand. By quickly responding to demo requests, event leads, and marketing campaigns, you’ll qualify high-intent prospects and connect them seamlessly to our Account Executives. Your work will directly impact pipeline growth and conversion rates - ensuring no opportunity slips through the cracks.

• Inbound Lead Response - Act fast on demo requests, form fills, and inbound inquiries.
• Qualification Excellence - Apply company-defined criteria (BANT, fit, urgency, intent) to prioritize high-potential prospects.
• Discovery & Alignment - Conduct initial conversations to understand business needs and confirm solution fit.
• Smooth Handoffs - Route qualified leads to Account Executives and coordinate next steps flawlessly.
• CRM Accuracy - Maintain clean, detailed records of all prospect interactions.
• Marketing Collaboration - Follow up on campaigns, webinars, and events while sharing feedback on lead quality.
• Sales Partnership - Work closely with Sales Leadership to optimize inbound funnel efficiency and conversion rates.
• Customer Experience - Ensure every prospect has a timely, professional, and engaging first interaction with Incode.

• Responsive & Reliable - You know speed-to-lead is everything and pride yourself on fast follow-ups.
• Curious Listener - You ask the right questions, listen closely, and uncover real business needs.
• Process-Driven Operator - You manage high lead volumes without sacrificing attention to detail.
• Communicator Extraordinaire - Clear, confident, and approachable in every conversation.
• Collaborative Partner - You thrive working cross-functionally with Marketing and Sales teams.

• 2+ years in an SDR, sales support, or customer-facing role.
• Strong verbal and written communication skills.
• Experience using CRM and sales engagement tools (e.g., HubSpot, Outreach, LeadIQ, LinkedIn Sales Navigator).
• Ability to handle high volumes of inbound leads while staying structured and efficient.
• Familiarity with marketing campaigns, lead scoring, or B2B SaaS sales is a plus.

• Mission with Meaning - Shape how billions of people prove identity - safely, simply, and ethically.
• Rocket-Ship Growth - Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing - Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy - Operate like a founder with the resources of a unicorn.
• Global Impact - Every program you launch will reverberate across industries and continents.

Ready to ignite the future of trust? 

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.