Sales Development Manager (Remote, EST/CST)

Who we are:

M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, an embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance.

We help knowledge workers to work smarter.

To learn more about us we encourage you to visit our .

To learn more about how we became a Certified Great Place to Work visit, .

Your role at M-Files

The Sales Development Manager has a critical role within the M-Files marketing organization, and an excellent opportunity for an experienced team lead to drive a highly motivated team to success.

This role is suited to someone with extensive experience as a high-performing SDR and team lead, who can translate their skills and experience to support and coach the North American SDR team to succeed.

This is player/coach role. The SDR Manager will carry a small individual target to ensure familiarity and eventual mastery of M-Files' tools, processes, product, and messaging. This role will also be responsible for the success of a team of direct reports, meeting opportunity targets and other pre-defined KPIs.

Reporting into the Senior Director of Growth Marketing, North America, this role can be based anywhere in United States (eastern and central time zone preferred) and requires some occasional travel for internal meetings and external events.

Your principal duties and responsibilities

• Qualifying inbound leads and conducting outbound prospecting to achieve individual monthly meeting target

• Actively monitoring and reporting on SDR team performance and results, including
• Call monitoring and activity tracking
• Coaching on best practices
• Defining and driving towards KPIs
• Development of and approval of monthly commission plans

• Actively monitoring functional performance including
• Progression towards pipeline targets
• Testing and iterating of email and call cadences, scripts and messaging
• Integration of SDR motions with digital and field programs

• Ensuring team productivity by monitoring and approving timesheets and PTO requests.
• Collaborating closely with the Regional Growth Marketing and Digital Marketing teams to ensure close alignment between the three functions for optimal campaign success.
• Creating, interpreting and sharing SDR performance reports to key stakeholders across sales and marketing.
• Closely monitoring market trends and technologies, coming up with new and innovative ways to drive success in a complex market.
• Working with the sales enablement team, establishing a cadence of regular enablement and training sessions to help the SDRs advance professionally.
• Identifying and escalating systems issues as they arise.

Your skills

• Experience as a Sales Development Manager with proven success in driving pipeline and meeting KPIs
• Past experience owning a pipeline number
• Experience across enterprise buying cycles involving multiple buyers; understanding how to leverage different channels and outreach to increase response and engagement 
• Experience working across a varied martech stack and understanding how to leverage technology to drive results
• Exceptional communication skills, with the proven ability to clearly convey ideas and data in written, presentation and spoken formats to a variety of audiences.
• A highly motivated team player with a positive, can-do attitude, who thrives in a fast-paced environment

Participation in our Recruitment Process:

1.      Initial Phone Screen w/People & Culture Team Member

2.      Hiring Manager (Senior Director, Growth Marketing)

3.      Department Team Members: Current Sales Development/Business Development Manager & Sales Development Team Lead

4.      Sales Leadership: Sr. Director, North American Sales - Major Accounts or Director, North American Sales - Mid Market

*Completed Recruitment Process Time Investment for Applicant: ~Approx. 2.5hrs

Your Skills

• Experience as a Sales Development Manager with proven success in driving pipeline and meeting KPIs
• Past experience owning a pipeline number
• Experience across enterprise buying cycles involving multiple buyers; understanding how to leverage different channels and outreach to increase response and engagement 
• Experience working across a varied martech stack and understanding how to leverage technology to drive results
• Exceptional communication skills, with the proven ability to clearly convey ideas and data in written, presentation and spoken formats to a variety of audiences.
• A highly motivated team player with a positive, can-do attitude, who thrives in a fast-paced environment

Participation in our Recruitment Process:

1.      Initial Phone Screen w/People & Culture Team Member

2.      Hiring Manager (Senior Director, Growth Marketing)

3.      Department Team Members: Current Sales Development/Business Development Manager & Sales Development Team Lead

4.      Sales Leadership: Sr. Director, North American Sales - Major Accounts or Director, North American Sales - Mid Market

*Completed Recruitment Process Time Investment for Applicant: ~Approx. 2.5hrs

Why M-Files?

We are a global company with Finnish roots and with our own product that we are greatly proud of!

By joining M-Files, you will get the opportunity to contribute to our success and growth, while developing your own expertise. Our team is fun, and our solutions are changing the market!

Our guiding principles of "Make It Happen", "Help Others", and "Love Customers" are highlighted through our daily actions as a team. Transparent communication and outstanding team spirit were listed as our strengths in our last M-Filer Experience survey.

What We Offer 

• As a remote enabled company our employees enjoy the flexibility to establish their own life/work balance
• 10 paid holidays annually
• Unlimited PTO
• Matching 401K Plan (25% of employees' contribution up to the IRS max)
• Health insurance (PPO and HDHP/HSA plans offered)
• Dental insurance
• Vision insurance
• Employee Health Resource App
• Monthly Remote Stipend
• Life insurance (1x employee salary)
• Short-term disability (employer paid)
• Long-term disability (employer paid)
• Flexible Spending Plan (medical and dependent)