Provide front-desk support and sales administration: greet visitors, route calls, manage orders and quotes, maintain customer relationships, schedule shipments, update CRM, and assist account reps.
Job Summary & Responsibilities
Do you have a strong work ethic and the desire to join an organization that invests in its people through cross-training and development? ClarkDietrich fosters a work-life balance and offers competitive compensation and benefits. Join a team that is STRONGER THAN STEELâ by applying to the Sales Administrator position at our Riverside, CA location.
SUMMARY
Greets, welcomes, and directs all visitors and employees. Directs all phone calls to the appropriate person and answers questions. Supports the Sales department. Serves as a support role when an Account Representative is out of the office and creates reports when necessary.
ESSENTIAL DUTIES AND RESPONSIBLITIES
- Greets, welcomes, and directs all visitors and employees
- Maintains welcoming environment by keeping reception area clean, maintaining security.
- Directs all phone calls to the appropriate person and answers questions
- Serves as customer contact for Order Management
- Builds and maintains customer relationship
- Initiates production cycle by receiving and entering orders for production
- Reviews pricing & product for accuracy
- Works with the sales manager to meet or exceed company metrics
- Coordinates & schedules daily shipping schedule and the filling of partial truckloads while working with shipping coordinator
- Advises customer of ship dates and times, schedules daily truck schedule with accurate delivery dates , follow up to assure on time delivery
- Serves as customer contact for all Quote management
- Enters quotes with pricing guidelines
- Faxes or emails quotes to customers and sales reps , follow up on current quotes
- Tracks and follows up on quotes
- Establish a means of regular contact with customers and record market information
- Establishes regular calling patterns to customer base & logs significant discussions in CRM
- Communicates pertinent information to account reps, territory managers and plant management
OTHER RESPONSIBILITIES
- Attends morning shipping update meeting
- Dispatches literature requests
- Resolves sales adjustments (credits)m coordinates returns/pick ups, logs necessary incident utilizing CRMs
- Maintains and updates Customer contact information
- Attends regularly scheduled sales training meetings
- Assists other reps with duties when needed
- Limited travel to assigned territory
QUALIFICATIONS
- Strong communication, customer service, and organizational skills
- Detail orientated
- Able to work in a team environment
- Excellent Microsoft Office Skills
- Strong interest in continuous improvement
- Ability to work with offsite locations to resolve problems
- Strong work ethic
EDUCATION AND/OR EXPERIENCE
- 2+ years experience selling in a mfg environment
- The military equivalent will be recognized in lieu of education and/or experience.
REASONING ABILITY
- Ability to analyze complex issues.
WORK ENVIRONMENT
- Office
CLARKDIETRICH BENEFITS INCLUDE
- Full benefits package (Medical, Dental, Vision, Flexible Spending Accounts and Life Insurance)
- 401(k) with company match
- Annual Incentive
- Paid Time Off
- Tuition Reimbursement
- Professional Certification Reimbursement Program
- Community Service Day
Similar Jobs
Real Estate
Capture and convert internet leads into sales prospects via email, chat, phone and 1-800 lines. Maintain customer database, update digital materials, coordinate with marketing, guide buyers through products, financing and incentives, attend meetings and community events, and work flexible hours including weekends.
Professional Services • Travel • Hospitality
Manage hotel sales to meet occupancy and ADR targets; develop and execute marketing and sales plans, maintain key accounts, perform outside sales calls and property tours, prepare reports, support promotions and administrative tasks, and collaborate with GM, Director of Sales and Front Office to maximize revenue and guest satisfaction.
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI
The Media Sales Coordinator manages media campaigns, ensuring alignment with client objectives, optimizing performance, and resolving operational challenges while collaborating across departments.
Top Skills:
Ai-Driven Productivity ToolsCrm PlatformsData Interpretation ToolsMedia Order Management Systems
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
