As a Sales Associate at Hot Topic, you'll provide excellent customer service, share product knowledge, support merchandising, and maintain store standards to enhance the shopping experience.
Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.
WHAT YOU'LL DO
- Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
- Cover the sales floor zone and ensure that assigned areas are up to visual standards
- Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix
- Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners
- While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
- Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
- Smells like Team Spirit – you love communicating and working as a team to get the job done
- Any other activities as assigned by your Store Leader
WHAT YOU'LL NEED
- Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!
- Superpowers in providing customer service and selling
- You'll have to be at least 16 years of age to join the fandom force
- Avenger-like collaboration and communication skills
- The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds
BoxLunch City of Industry, California, USA Office
City of Industry, CA, United States
Similar Jobs
eCommerce • Fashion • Retail • Sales • Wearables • Design
Provide friendly, efficient customer service at cash wrap and on the sales floor; operate POS and handle cash/media; receive and process shipments; maintain stockroom and merchandised sales floor; support loss prevention, housekeeping, and team-driven sales activities while promoting add-ons and capturing customer information.
Top Skills:
Cash Register SystemsInternetIpadLaptopMobile PosWalkie Talkie
eCommerce • Fashion • Retail • Sales • Wearables • Design
Serve as a front-line brand ambassador delivering personalized luxury retail service, meet individual and store sales targets, use mobile POS and clienteling tools, maintain store operations (inventory, visual merchandising, transactions), source and follow up with clients, and support team performance and brand initiatives.
Top Skills:
Clienteling ToolsIpadLaptopMobile PosShort-Form VideoSocial Selling PlatformsWalkie-Talkie
_0.png)
3 Days Ago
Easy Apply
Easy Apply
eCommerce • Kids + Family • Retail • Sales • Design • Manufacturing
Provide exceptional in-store customer service and design-led product education. Drive and track sales, process transactions, support store operations (displays, open/close), assist with events and community programs, handle customer escalations with empathy, and perform light physical tasks (lift up to 25 lbs). Work a flexible schedule including weekends; collaborate with management on selling strategies.
Top Skills:
Shopify
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
