The Sales Administrator supports the sales team by managing administrative tasks, coordinating activities, communicating with patients, and assisting with sales processes. The role involves outreach, appointment scheduling, and building customer relationships.
Company Overview
Ways2Well is redefining the future of healthcare. As a leader in regenerative and preventive medicine, we empower patients to take control of their health through data-driven, personalized care. We’re breaking away from outdated models—leveraging cutting-edge technology, digital care platforms, and bold thinking to deliver high-impact healthcare at scale.
Title: Sales Administrator
Location: Remote (Central Time Zone)
Role Overview
The Sales Administrator plays a crucial role in supporting the Patient Care Specialist team by managing administrative tasks, coordinating sales activities, and ensuring smooth operations withing the sales department. This position requires excellent organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously.
Key Responsibilities
· Initiate outreach to patients, delivering comprehensive information about the services available
· Support patient care specialists with any consultations needing attention
· Cross-selling services to patients interested in additional care
· Order fulfillment of health test requests from the patient care specialist team
· Assist patients with appointment scheduling, requests, and follow-ups
· Build and maintain positive relationships with customers, addressing their needs and concerns, and assisting in resolving complaints and issues
· Proactively contact patients with scheduled initial consultations
· Actively reach out to leads to arrange initial consultations
· Respond to emails, text messages, and return phone calls, ensuring effective interdepartmental communication for necessary follow-ups
· Collaborate with sales and marketing teams to align promotional materials and campaigns
· Serve as a liaison between patients, patient care specialists, and healthcare providers, ensuring clear and timely communication
Qualifications
· High school diploma or GED required or some college
· 2-3 years proven experience as a Sales Administrator or in a similar administrative role
· Proficient in Microsoft Office (Word, Excel, Outlook, etc.)
· Strong communication skills with an emphasis on medical terminology, clarity, and empathy
· Ability to lead sales conversations
· Detail-oriented with excellent organizational and multitasking skills
· Proficient in scheduling and managing appointments
· Energetic, friendly, outgoing, proactive personality
· Willing to learn and grow with the company
Why Join W2W?
· Work with a passionate team dedicated to transforming lives through wellness innovation.
· Shape the future of a growing and mission-driven company.
· Competitive compensation, benefits, and a collaborative work environment.
Top Skills
MS Office
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