How you will impact the organization…

The Release manager will coordinate with different Consensus teams to ensure the smooth operations of day-to-day release processes for the company’s Software as a Service (SaaS) products. The Release Manager is also accountable for ensuring that appropriate communication of release activities has been communicated throughout the company so that stakeholders and customers are properly informed of upcoming and executed system changes. 

The value you will deliver…

• Responsible for planning and scheduling software releases and coordinating the release schedule
• Work with PMO, Product, Operations and Engineering to identify any risks that could delay the release and manage them, to ensure there is no impact on the integrity of the scheduled release and quality of the release
• Chair weekly release meetings to coordinate, ensure there is an allocation of personnel for every release, prioritize and schedule upcoming releases
• Schedule release readiness reviews prior to deployment and milestone reviews after each release
• Create plans for the implementation and deployment as per the release schedule and provide weekly updates on the release activities
• Schedule and run CAB meetings to discuss release schedules with the teams and ensure there aren’t any roadblocks between releases
• Initiate and drive discussions to recognize potential impacts and downstream dependencies between releases that could negatively affect production 
• Work with technical leads and stakeholders to prioritize and sequence release tasks based on their criticality and impact on the overall release process and value to the business
• Be available for on-call notifications of customer-impacting issues leading up to release deployments (Emergency Change Management)
• Foster open communication between development, QA, operations, and other relevant teams to maintain alignment and visibility throughout the release cycle
• Work with the PMO-ITSM Specialist and other teams on the release management process to ensure they understand and follow established protocols (quality testing, performance testing, security impact assessments, backwards compatibility, etc.)
• The release manager will oversee the process and update where applicable
• Preform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or changes duties at any time

What you will bring to the table…

• 4+ years working as a Release Manager in a SaaS environment
• 4+ years of experience with Change Management processes
• Technical knowledge of software development and deployment
• Exposure and basic understanding of DevOps and continuous integration and development (CI/CD) processes
• Thorough understanding of the SDLC and the ability to apply this knowledge in a dynamic environment that supports releases for both long, complex projects planned months in advance and fast turnaround releases planned days or hours in advance
• Solid understanding of software releases, product development, application infrastructure, system architectures, and operating systems
• Outstanding organizational, communication, and relationship building skills conducive to driving consensus
• Effective project management, change management, analytical, and communication skills

You will stand out if you also have…

• Bachelor's Degree or Associate’s Degree in Information Security, Cybersecurity, Computer Science, Engineering or Networking or equivalent combination of experience and education
• Proficiency with JIRA, Slack, and release management tools
• Active, transferable U.S. Security clearance at the Public Trust level or higher preferred
• Understanding the release process within a HITRUST and/or Fedramp environment is a plus

Additional details…

• Location requirements: Fully remote within the U.S. (Los Angeles, Las Vegas or Braintree, Massachusetts preferred.)
• Travel requirements: Minimal domestic travel up to 5%
• Physical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time.
• Technology requirements: Reliable, high speed internet
• Security clearance: Ability to achieve and maintain a security clearance with the U.S. Government is required

The salary range for this role is $140,000 - $150,000 USD.  The total compensation package for this position is negotiable and may also include [annual performance bonus, ESPP, enhanced time off packages and benefits.]