RevOps BI Analyst

Job Description:

We are Omnissa!
Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from-anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost.

Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you.

What is the Opportunity?
As a Business Data Analyst, you will play a key role in supporting the analytical needs of our Customer Success, Digital Customer Success, and Professional Services teams. You’ll partner closely with leaders across the GTM organization to deliver reporting, dashboards, and insights that drive better decision-making. This role combines hands-on technical skills with business acumen to identify opportunities, reduce risk, and ensure customer success coverage is accurate and actionable.

What You’ll Do

• Create dashboards and reporting for renewal and partner sales organizations to track bookings, pipeline, renewal rates, and other key metrics.

• Build targeted customer lists for digital customer success outreach, including identifying accounts and specific contacts.

• Support Customer Success teams with reporting to identify coverage opportunities and risks.

• Develop dashboards for Sales to analyze opportunity wins and losses.

• Ensure customer success team coverage is accurately tracked and maintained in Salesforce.

• Provide ad-hoc analytical support for the broader GTM organization.

What You’ll Bring to Omnissa

• 4+ years of relevant experience in business data analysis, reporting, or analytics roles.

• Strong SQL querying skills, with the ability to produce raw data and publish Tableau data sources.

• Advanced proficiency in Microsoft Excel (PivotTables, XLOOKUP, VLOOKUP, COUNTIFS, SUMIFS, IF, SUM, etc.).

• Familiarity with enterprise SaaS customer success operations and day-to-day processes.

• Ability to design Tableau dashboards that are insightful, visually appealing, and user-friendly.

• Experience working in Salesforce, with knowledge of reports and dashboards.

• Strong organizational skills with the ability to manage multiple projects and meet deadlines.

Location: Remote Illinois 
Location Type: Remote
Education: Bachelor’s degree preferred, or equivalent combination of education and professional experience.

The typical base salary range for this role across the U.S. is USD $101,650.00 - $169,400.00 per year. This role may also be eligible for benefits and additional compensation, such as commission, bonuses, and equity.

Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind:

Omnissa is committed to the principle of equal employment opportunity and to providing a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ancestry, ethnicity, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past, present, or prospective service in the uniformed services, family medical history or genetic information, family or parental status, veteran status, or any other status protected by applicable laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with applicable federal, state and local law.