Revenue Operations Manager

About Robin:

Robin is reimagining workplace operations as a strategic function, and AI is at the core of how we get there. We help workplace teams bring order to the chaos by automating logistics, simplifying operations, and giving employees a seamless way to connect with the office. Today, our workplace operations platform is used by thousands of offices around the world. 

At Robin, we believe the best connections and ideas come from being in the room together, so we work in person a few days a week. But we also build flexibility into every part of our product, and our culture, so people can do great work without burning out. This role is expected to be in our Boston HQ office at least two to three days a week.

We’re looking for a highly analytical Revenue Operations Manager. This role focuses on executing, maintaining, and improving revenue processes, systems, and data across Sales, Marketing, Customer Success, and Finance to increase efficiency, data quality, and GTM performance.

Why this role exists:

As Robin continues to scale, our go-to-market motion depends on clean data, reliable systems, and well-designed processes. This role will ensure our revenue engine runs smoothly end-to-end—from pipeline creation through billing and retention—while identifying opportunities to streamline workflows, improve insight quality, and reduce operational friction. You’ll have high ownership and visibility, reporting directly to the CFO, with a direct impact on how we grow.

What you'll do:

• Own and improve core revenue processes across Sales, Marketing, Customer Success, and Finance

• Partner with GTM leaders to support pipeline hygiene, forecasting accuracy, and funnel reporting

• Administer and optimize HubSpot (Marketing & Sales Hub) and integrated tools including Stripe, ZoomInfo, Zapier, CPQ/RevOps tooling, and conversational intelligence platforms

• Ensure data quality, governance, and consistency across systems

• Turn analysis into action by identifying inefficiencies and implementing scalable process improvements

• Leverage emerging AI and automation capabilities within GTM tools to reduce manual work and improve accuracy

You’ll thrive here if:

• You’re highly analytical and comfortable working directly in GTM systems and data

• You’ve led or supported initiatives that improved sales or revenue operations

• You understand SaaS revenue motions and how GTM teams operate day to day

• You have strong attention to detail and care deeply about clean, trustworthy data

• You’re energized by ownership, fast iteration, and seeing your work drive real outcomes

Nice to have:

• Basic to intermediate SQL skills

• Exposure to Python, data automation, or advanced spreadsheet modeling

• Experience building dashboards, reports, or operational metrics

• Experience managing vendor relationships

Core competencies for success:

• Learning Velocity: You learn quickly and apply new ideas to evolving systems and processes

• AI Proficiency: You use AI-assisted features and automation to improve efficiency and insight quality

• Collaboration: You communicate clearly, work cross-functionally, and help teams move faster together

Benefits that have your back (and your future):

• Medical & Dental Insurance through Blue Cross Blue Shield covered at 80% for you and your dependents, with two plan options including a High Deductible Plan with a company-funded HSA

• Vision Insurance – EyeMed coverage to keep your future in focus

• Company-paid protection – Short & Long Term Disability, Life, and AD&D insurance

• Paid Parental Leave – 100% covered so you can focus on your growing family

• Incentive Stock Options – Own a piece of what you’re building

• 401(k) with company match – Up to 3% match to help grow your nest egg

• Flexible vacation policy – Take the time you need (and yes, we actually do!)

• 12 company holidays – Plus your flexible time off for the perfect work-life balance

Perks that enable your continued success:

• Professional Development & AI Tools Stipend

• Referral Bonus Program

• Recognition perks

• In-Office Commuter Stipend

Compensation Philosophy

Our compensation decisions are based on an individual's experience, skills and education in line with our internal compensation philosophy.

We Celebrate Diversity

Robin is committed to creating a workplace that reflects the world around us. We believe that the key to good work is empowering our people and we know that  diversity and inclusion are a large part of this equation. Our realities shape our everyday experiences and it’s our responsibility to our employees, our customers and our communities to address the issues with workplace representation. Robin does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.