The Opportunity
As a Revenue Operations Associate, you will play a critical role in supporting the growth and efficiency of our global Retail Media organization. You’ll contribute to the design and execution of operational processes that support revenue-generating teams, helping drive insights, streamline workflows, and implement scalable systems. This is an exciting opportunity to work cross-functionally across sales, ad operations, finance, and marketing, applying your analytical skills and business acumen to solve complex problems and contribute to building a world-class revenue engine.
What We Can Offer You
A unique opportunity to help build and scale a high-growth, global Retail Media business from the ground up.
You will be an instrumental part of choosing and implementing new technologies, defining how we work, and enabling our organization to thrive.
A dynamic and fast-paced environment where your work has immediate visibility and impact.
A chance to collaborate across departments and gain exposure to a wide range of sales, financial, and marketing operations processes.
Access to modern tools and platforms to support your growth in revenue operations and data analysis.
The Skills You Will Bring
Sales Operations Support: Partner with sales, marketing, ad operations, legal, and finance to support key operational processes across the lead-to-cash lifecycle, including deal tracking, pipeline hygiene, and campaign fulfillment support.
Data Reporting & Insights: Build and maintain reporting dashboards using tools like Salesforce, Excel, or BI platforms (e.g., Looker, Tableau, Quicksight) to track key performance metrics and deliver actionable insights to internal stakeholders.
Forecasting & Revenue Analysis: Support revenue forecasting and planning processes by validating data, preparing reports, and identifying trends that help inform business decisions.
Process Improvement: Identify and recommend opportunities to improve operational workflows. Contribute to the development and documentation of standard operating procedures and best practices.
Technology Support: Assist with the implementation and ongoing maintenance of RevOps tools (CRM, marketing automation, and order management systems). Help evaluate and test new tools as needed.
Cross-Functional Collaboration: Collaborate closely with Finance on billing readiness and campaign data accuracy, and with Product or Engineering on operational needs related to tool integrations or data pipelines.
Deal Desk Participation: Contribute to deal desk operations by reviewing pricing and packaging , validating contract data, and escalating issues for resolution.
Achievements
4+ years of experience in revenue operations, sales operations, or a related function, ideally within a Sell Side Advertising Operation ( retailer, publisher, or advertising technology environment).
Demonstrated experience working across sales and finance functions to support forecasting, reporting, and process alignment.
Proficient in Salesforce and other sales tech platforms; familiarity with order management and campaign tracking tools is a plus.
Strong analytical skills and attention to detail; comfort working with large data sets and summarizing findings clearly.
Effective communicator and collaborator; able to work independently but knows when to escalate or seek input.
Comfortable in a dynamic, fast-paced environment with shifting priorities and a need for continuous improvement.
** This is a hybrid role which requires at least 3 days a week onsite in our (brand new!) Framingham, MA office**
At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.
Did you know we have an award-winning culture across EMEA and North America:
We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.
In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.
We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.
There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.
Our core values are Respect, Determination, Innovation and Imagination.
Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
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