Revenue Accounting Manager

(preferably EST location: required to join 9 am EST calls)

ABOUT THE ROLE:  

Rightway is looking for a Revenue Accounting Manager to join our team. We're seeking an experienced Revenue Accounting Manager who will play a key role in overseeing our revenue operations and ensuring the accuracy, integrity, and efficiency of our billing and revenue recognition processes. You'll work closely with finance leadership to support business growth, compliance, and decision-making while managing revenue-impacting functions across the organization. The ideal candidate has experience in full-cycle complex revenue accounting, is a strong communicator, is extremely detail oriented and is excited to join a seasoned team of technology and healthcare experts looking to help humanize the world of healthcare. The Revenue Accounting Manager will be pivotal in helping to streamline our revenue processes, manage revenue recognition in accordance with ASC 606, and help to build and refine our PBM and Health Navigation revenue accounting operations. This is a unique opportunity to join a small but efficient team that values ideas and collaboration to improve our processes.

WHAT YOU’LL DO:

• Lead and optimize end-to-end revenue cycle management, encompassing billing operations, revenue recognition, and collections processes
• Oversee and execute revenue recognition review processes in accordance with ASC 606 standards across all customer portfolios, ensuring full regulatory compliance, financial accuracy, and adherence to complex contract terms
• Review and approve all client invoicing on a monthly basis as prepared by staff and senior accountants, ensuring accuracy, completeness, and compliance with contractual terms while maintaining ultimate responsibility for invoice quality and timely delivery to clients
• Implement process improvement strategies to streamline customized billing and revenue processes, including evaluating and implementing new systems, leading cross-functional initiatives with operations and technology teams, and building AI-driven workflows to enhance reporting capabilities, and operational efficiency
• Partner with FP&A and management teams to support revenue forecasting and variance analysis, tracking key performance indicators (KPIs) to measure revenue performance against targets and providing actionable insights to drive strategic decision-making
• Lead collections management strategy, including optimizing dunning processes, driving measurable improvements in collection rates, and developing robust reporting frameworks to track, analyze, and communicate collection performance metrics and results to leadership
• Oversee sales and use tax compliance across multiple jurisdictions, including finalizing the Avalara tax software implementation to enhance automation and accuracy of sales tax filings

WHO YOU ARE: 

• Bachelor's degree in Accounting, Finance, or related field (CPA or CMA strongly preferred)
• 7+ years of progressive accounting experience, ideally with both public and private, and at least 2 years in a supervisory role
• Experience within a fast paced startup and/or the healthcare technology industry or Pharmacy Benefit Management space is a plus
• Experience and proficiency with Netsuite, Excel, GSuite
• Strong working knowledge of the order to cash accounting cycle, invoicing operations, and revenue recognition
• Strong analytical skills, attention to detail, and a methodical approach to troubleshooting and problem solving
• Knowledge of ASC 606 revenue recognition standards and complex accounting principles
• Experience managing high-volume billing processes in a SaaS/startup environment
• Ability to operate in a fast paced, dynamic environment and can adapt to new and unique revenue accounting requirements
• Strong communication skills with ability to respond to billing inquiries and resolve complex revenue issues

SALARY (BEFORE BONUS POTENTIAL):  $110,000 - $140,000

Offer amounts for both remote and in office roles are influenced by geographic location.

CYBERSECURITY AWARENESS NOTICE

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment. 

ABOUT RIGHTWAY:

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $205mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We’re headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

HOW WE LIVE OUR VALUES TO OUR TEAMMATES:

We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values:

1) We are human, first
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

2) We redefine what is possible
We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

3) We debate then commit
We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

4) We cultivate grit
Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

5) We seek to delight
Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success.

Rightway is Proudly an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.