Research Systems Analyst II

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.    

As a Research Systems Analyst II at Cleveland Clinic, you will support the implementation of the Research Operating Systems, including Advarra, by assisting with system configuration, maintenance, updates, reporting, and automation. In this role, you will complete routine support tasks and assigned project work while contributing to enterprise research objectives. You will assist with project documentation, operational and business requirements, and the identification of appropriate technology solutions. Additional responsibilities include helping define task-level resource needs, supporting task planning, and contributing to general project communications. You will also provide input into solution development to enhance system performance and research operations.

A caregiver in this role works remotely from 8:00 a.m. -- 5:00 p.m.

To be considered for this position, caregivers must reside in Ohio or Florida.

A caregiver who excels in this role will:  

• Complete routine support and designated project assignments.  

• Provide input to develop solutions.  

• Assist with project documentation, operational and business objectives, best technology capabilities, task level resource requirements, task plans and general communications. 

• Develop process flow charts and report on project status.  

• Support the development of information system requirements.  

• Convert research protocols, documents, and system records.

• Support system transitions (Encore / Huron Research Suite context mentioned.

Minimum qualifications for the ideal future caregiver include:

• Associate’s degree in information technology, computer science or a related field and three years of experience in Information Technology with experience in applications development and support, end-user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position

• OR a High School Diploma/GED and five years of experience

• OR a Bachelor’s degree and one year of experience

• Experience with System conversions/migrations

• Experience managing large volumes of information or records

Preferred qualifications for the ideal future caregiver include:

• Microsoft, CompTIA or equivalent certification

• For Information Technology Division caregivers, ITIL Foundations certification is preferred

• Experience with Power BI and reporting tools for data visualization and dashboard development

• Exposure to healthcare or research systems and workflows

• Experience supporting cross-functional system initiatives and collaborating across teams

• Knowledge of data conversion processes, including data cleaning, transformation, and migration activities

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.

• Ability to travel throughout the hospital system.

• Ability to operate a computer and other office equipment. 

• Ability to communicate and exchange accurate information.

• In some locations, ability to move up to 20 lbs.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.