Act as primary contact for partners, troubleshoot and resolve integration issues, coordinate internal teams to meet partner needs, and report partner satisfaction and process gaps to leadership to maintain long-term relationships.
Description: Provides dedicated support to Turquoise Health's partners to ensure strong, long-term relationships.
Responsibilities:
Serve as the main point of contact for all partner-related inquiries.
Troubleshoot and resolve challenges specific to partner integrations.
Coordinate with internal teams to address unique partner needs.
Provide feedback to leadership on partner satisfaction and process gaps.
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