The Radiology Support Specialist communicates with doctors and customers, manages schedules, handles issues, and oversees staffing for a radiology support team.
Full Time Position: Monday, Tuesday and Thursday, Friday 11:00am-9:00pm
Pay Range: $15.00-$17.00
- Contact doctors via email and phone to read cases as needed.
- Notification to customers when cases are delayed with estimated completion time if known.
- Monitors the delivery of x-ray reports delivered via fax.
- Relays verbal x-ray results on critical findings to the ordering facility and/or physician.
- Documents, researches, and resolves customer issues using the computer system.
- Upholds client and patient confidentiality at all times.
- Maintains training manuals and disseminates new policies or procedures or changes to same.
- Maintains regular consistent attendance, punctuality, and personal appearance.
- Adheres to all company regulations as stated in the company handbook.
- Create and manage the Support Specialists staffing schedules.
- Approve and schedule PTO and Vacation requests from employees.
- Train and supervise Support Specialists and assist with reviews.
- Rotate schedule as needed to work with every shift to observe performance and train staff.
- Answer general questions and assist other staff throughout the shift.
- Provide assistance off hours by phone as needed.
- Communicate with the IT department regarding the status of the systems and development and testing of new programming.
Other duties as assigned.
#DL
Top Skills
Computer System
Email
Fax
Phone
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Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
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