Regional Business Development Manager

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Regional Business Development Manager do?
At Fiserv, the Regional Business Development Manager is a strategic relationship builder and growth driver. They manage a portfolio of existing client accounts, acting as a trusted advisor and the primary point of contact. Their focus is on retaining and expanding business by identifying upsell and cross-sell opportunities, delivering consultative solutions, and fostering long-term client relationships. Success in this role is measured by client retention, revenue growth, and customer satisfaction.

What you will do:

• Managing and nurturing client relationships to ensure satisfaction, retention, and long-term value.

• Identifying and executing growth opportunities through upselling and cross-selling aligned with client goals.

• Delivering consultative solutions by understanding client challenges and recommending tailored products and services.

• Responding quickly to client inquiries and coordinating with internal teams to resolve issues and deliver results.

• Tracking and analyzing account performance, proactively addressing risks and identifying areas for improvement.

• Maintaining accurate records of client interactions and sales activities in Salesforce.

• Collaborating across departments to ensure a seamless and value-driven client experience.

• Staying informed on product updates, industry trends, and the competitive landscape to position offerings effectively.

What you will need to have:

• 4+ years of experience in managing client relationships and driving account growth.

•  4+ years of experience in strong consultative selling skills with the ability to align client needs with business solutions

• 4+ years of experience in monitoring account health and resolving issues

• Proficiency in Salesforce

• High school diploma and/or equivalent military experience.

What would be great to have:

• 1-2 years of experience in Partner and Merchant Solutions or similar industries

• Familiarity with Payments industry trends and competitive landscape

• A track record of achieving revenue growth and upsell/cross-sell conversion targets

• High client satisfaction scores (e.g., Likely to Recommend score of 4.5/5 or higher)

Salary Range

These pay ranges apply to employees in Massachusetts, California (excluding Sunnyvale) and District of Columbia. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.