Manage regional SaaS accounts across Texas and the Northeast, driving new-logo acquisition, upsell, and cross-sell revenue. Build customer and partner relationships, coordinate onboarding and complex escalations, track account metrics, maintain pipeline and Salesforce hygiene, and represent customer needs in product strategy. Create account documentation, scopes of work, level-of-effort estimates, and actionable recommendations while collaborating with sales, support, product, technology, operations, and business development teams.
Zimperium is seeking a high-energy, self-motivated Regional Account Manager, to drive revenue in assigned territory through new logo and upsell/cross sell opportunities with existing customers.
Reporting to the RVP - America Sales, the Regional Account Manager acts as a key liaison between Zimperium’s business development and support teams. This role works closely with management and operations to guide customers through onboarding and delivery, promote product offerings, and help align feature development with Zimperium’s strategic goals.
The Regional Account Manager must collaborate effectively across time zones with internal teams and select customers. The ideal candidate brings a passion in cybersecurity, a strong background in managing complex cross-functional integrations, and knowledge of software development across various platforms and devices. Success in this role requires building strong relationships with account leads and internal stakeholders, including product, technology, business, and executive leadership.
Location Preference: Applicants located in Texas and Northeast are preferred.
Key Responsibilities
• Develop an understanding of all Zimperium products and features.
• Plan, develop and report account metrics through software dashboards and other tooling.
• Maniacal focus on pipeline generation (solidified process around identifying / prospecting stakeholders in target accounts.
• Provide monthly updates to management outlining a standard set of performance metrics for each Account using software tools.
• Represent the client perspective in internal strategy meetings, ensuring customer impact is considered during product planning and updates.
• Act as a point of escalation for complex issues that require coordination across multiple departments or external vendors.
• Support documentation and knowledge-sharing efforts by creating or updating client-specific onboarding guides, FAQs, and how-to content in collaboration with the support team.
• Cultivate strong, positive relationships with customers and partners.
• Identify opportunities for growing an Account with additional products and fulfill business processes to deliver them.
• Provide LOEs and SOWs as needed per account.
• Identify pain points in the customer experience and work to resolve issues at the account level.
• Providing actionable recommendations to internal business, product, and technology teams.
• Work closely with operations, sales, and business development teams to summarize.
Requirements and Qualifications
• 5+ years of account-based management in the SaaS or related technologies space.
• Strong relationships at security focused VARs within the region.
• Strong verbal and written communication, time management, organizational as well as presentation skills.
• Comfort with a fluid, fast-paced environment.
• Passion for problem solving with a roll-up-your sleeves demeanor.
• Atlassian suite experience using Jira, Confluence, and others
• The ability to create technical and operational documentation (SOWs, LOEs, technical workflows) for both technical and non-technical audiences is a plus.
• Proficient in the understanding of MEDDPICC and impeccable SFDC hygiene.
Zimperium® is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Similar Jobs
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Leads Compensation Operations for monthly commission and compensation processing serving approximately 1,500 agents and managers. Oversees an eight-person team, ensures accurate and timely monthly close, drives process improvement and automation, promotes AI adoption, reconciles transactions across finance systems and carrier statements, partners with compensation design and technology teams, and advises organizational leadership on compensation operations.
Top Skills:
Artificial IntelligenceCompensation Technology
.png)
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Design and develop scalable cloud-based backend architectures for PSA’s consumer-facing Set Registry platform. Own features through architecture, implementation, testing, deployment, and production release. Build APIs for web and mobile applications, improve databases and existing applications, troubleshoot complex systems, and collaborate with product and engineering teams. Contribute to technical design reviews, documentation, monitoring, security practices, and automated testing.
Top Skills:
Amazon Api GatewayAmazon EcsAmazon EventbridgeAmazon SnsAmazon SqsAws CdkAws CloudformationAws LambdaBatch ProcessingDockerDynamoDBEvent-Driven ArchitecturesKubernetesMicroservicesPostgresPythonRest ApisTerraform
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Develop autonomy evaluation metrics, statistical and machine-learning analyses, dashboards, and pipelines for simulation and on-road autonomous vehicle testing. Analyze perception, prediction, and planning performance; identify anomalous behavior and critical scenarios; apply VLMs and LLMs where appropriate; and support release gating and safety decisions. The role requires production Python, C++ debugging, technical leadership, cross-functional collaboration, and rigorous software engineering practices.
Top Skills:
C++Computational GeometryLarge Language ModelsLinear AlgebraMachine LearningNumpyPandasPythonPyTorchRosScipySQLStatistical ModelingTime-Series AnalysisVision-Language Models
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
