Regional Account Manager, Keystone – GEM

POSITION SUMMARY 

The Regional Account Manager, Keystone (RAM) is a key field position and will have the opportunity to run their own business within their assigned region. Reporting to the Area Business Director, East, this individual will possess experience in business ownership, leadership, analytics, and the implementation of innovative solutions. The RAM will formulate an effective regional strategy focusing on Geneticist, Endocrinology, and Metabolic Specialist as their core customers.  They will be tasked with establishing short- and long-term business tactics. It will be the responsibility of the RAM to identify key priorities within territories and create and implement business plan that is organizationally approved and fully compliant with all laws. The RAM will be accountable for improving diagnosis rates of all on label indications within their region, growing sales, and effectively partnering across the organization to ensure all goals are met.

The successful RAM will have courage, talent and dedication to seek solutions that can make a meaningful impact within territory or broader team. The ideal candidates are detail orientated, self-structured in their approach to their work, with the ability to manage relationships at all levels. The RAM will have proven presentation and partner management skills and thrive in a rapid paced and dynamic environment within a culture that relies on a patient centric and teamwork orientated approach.

You must reside in one of the following states: PA, NJ, DE

JOB FUNCTIONS/RESPONSIBILITIES

• Understands and effectively communicates complex scientific information
• Develops and implements strategic region-level business plans
• Collaborates cross-functionally with internal stakeholders (e.g., Marketing, Market Access, Medical, Operations, Compliance)
• Drives innovative, accountable, and entrepreneurial approaches to business challenges
• Demonstrates strong organizational and time management skills
• Exhibits a strong commitment to customer experience and standards of excellence
• Applies strong business acumen to inform decision-making
• Demonstrates high integrity and adherence to compliance standards
• Demonstrates adaptability and effectiveness in fast-paced, dynamic, and collaborative environments

QUALIFICATIONS

Education/Experience:

• Bachelor’s degree required; MBA or advanced degree preferred
• Minimum of 5+ years of experience in the pharmaceutical/biotech industry, including 3 years of field-based experience in account management, sales, and/or field reimbursement
• Experience in specialty, genetics, or rare disease markets strongly preferred
• Proven success in product launches, ideally with first-in-class therapies and in competitive markets
• Experience navigating complex rare disease patient journeys, including diagnosis, referral pathways, and access challenges
• Experience working in ambiguous environments requiring cross-specialty coordination for patient identification
• Experience managing a large multi-state geography preferred
• Ability to travel frequently (up to 70% overnight) and maintain a valid driver’s license

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