Lead Records Specialist

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Job Summary

The Records Supervisor oversees the daily operations of the records management team, ensuring the accurate and efficient handling of organizational records. This role involves supervising staff, implementing records management policies, and ensuring compliance with legal and regulatory requirements.

Essential Job Responsibilities

• Supervise and manage the records management team.

• Develop and implement records management policies and procedures.

• Ensure the accurate and timely processing of records.

• Conduct regular audits and assessments of records management practices.

• Provide training and support to records management staff.

• Collaborate with other departments to improve records management processes.

Qualifications & Requirements

• Education: Bachelor's degree in Information Management or related field.

• Experience: 5+ years in records management, with supervisory experience.

• Skills:

  • Coaching

  • Communication

  • Contact Center Operations

  • Customer Relationship Management (CRM)

  • Customer Satisfaction

  • Detail-Oriented

  • Document Management

  • Document Management Systems (DMS)

  • High Accuracy

  • Information Management

  • Office Administration

  • Problem Resolution

  • Professional Collaboration

  • Professional Development Trainings

  • Supervisory Management

  • Teamwork
     

• Certifications: Relevant certifications in records supervision, such as Certified Records Manager (CRM), Certified Records Analyst (CRA), or Essentials of RIM Certificate are preferred.

• Physical Requirements: Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.

The Compensation range for this role is 25.00 to 30.00 USD hourly and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.