Records Management Specialist

Records Management Specialist

As part of our Records Management Team the Specialist will assist with scanning physical documents and uploading/processing electronic documents while performing quality assurance. They maintain department manuals and can create training materials where needed.

What You'll Do:

• You will perform research related to policy and or claim using Claims Portal, MRM Portal, PEPSC, HUON, and ICON. Including phone and email requests.

• You'll upload media files related to claims, including photos, video, and large documents from flash drives and CD’s.

• You will prepare, scan, and process claim checks plus DMV documents related to claims.

• You will assist with Claim filing – keying files, scanning requests, and destruction of claim files based on retention guidelines.

• You'll process document requests and mailing out requested documents via interoffice mail, FedEx, or USPS.

• You will maintain and create department manuals.

• You'll coordinate work processes with other departments to benefit department workflows.

What You'll Need:

• 1-2 Years of Records Management experience or related job experience.

• Proficiency in Microsoft Office software including Outlook, Word, and Excel required.

• Familiarity with Enterprise Data Management software (such as Kofax Capture and Data Cap desired.

• Keyboard forty-plus (40+) words per minute; attention to detail.

• Intermediate knowledge of printing, copying, scanning; basic knowledge of databases a plus.

#LI-DF1

The starting pay range for this position is:

$19.60 - $26.10

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

.

Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).