Greet visitors, answer and route calls, manage incoming/outgoing mail, maintain front desk and lobby, support HR projects and new hire orientation, arrange travel and conference rooms, track office supplies, and perform general administrative duties.
SUMMARY
The receptionists our first impression to customers, vendors, and employees. This position provides outstanding service and support to our internal and external clients.
Responsibilities:
The following responsibilities are a general guideline and not intended to be an exhaustive list of the full scope of responsibilities. Duties and responsibilities are subject to change based on business needs and at managements discretion.
- Greets the public and refers to appropriate department and / or staff members.
- Answers phones in a timely manner, route calls or takes messages as needed.
- Assists and supports the Human Resources department with special projects.
- Ensure the professional appearance of the front lobby and waiting area.
- Ensures the front desk is neat, presentable, and equipped with supplies to perform duties.
- Open, sort and distribute incoming correspondence, including mail, emails etc. as needed
- Prepare outgoing mail including bulk mail, FedEx, payroll checks, courier services, etc.
- Assists with employee travel arrangements.
- Assists with New Hire Orientation, including preparation of welcome bags, ordering breakfast and lunch for the team.
- Setups conference room for special events.
- Maintains and distributes company organizational chart.
- Tracks and orders office supplies; maintains supply closet inventory and cleanliness.
- Performs a variety of general office support duties as assigned.
Education/Additional Requirements:
- High school diploma or equivalent
- Minimum of 2 years experience in a same / similar role
- Knowledge of administrative and clerical procedures and systems
- Proficiency with Microsoft Office software (Word, Excel, Outlook)
- Proven knowledge of business letter writing and the standard format for typed materials
- Methods and techniques for record keeping and filing
- Methods and techniques of proper phone etiquette
- Customer service aptitude and attitude
- Demonstrate excellent written and verbal communication
- Must be punctual with good attendance
- Ability to multitask in a fast-paced environment
- Possess strong organizational skills and ability
- Dress code: Business Casual/Professional
- Personal attributes: Commitment / Dependability, Even Temperament, Integrity, Attention to Detail, Problem Solving
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