Provide front-desk customer service for a dealership: schedule appointments, manage repair order tracking, process payments and returns, handle cash/credit card transactions, assist with warranty/claim processing, and support various administrative and accounting tasks. Requires weekend availability and daily interaction with customers and departments.
Description
DUTIES AND RESPONSIBILITIES:
- Must provide world class customer service to clients to help expedite appointments and questions about repair and maintenance process
- Able to learn dealership software after training that will track customer repair orders
- Ability to close out service tickets and process and void credit card transactions
- Able and willing to learn various accounting schedule management, warranty processing and claim submission
- Will be responsible for handling cash, credit cards and customer information
- High level daily interaction involving customers and various dealership department employees
- Other duties may be assigned
- Must be able to work some Saturdays
BENEFITS: -
- Paid training and development
- Career growth opportunities with management potential
- Health benefits available after orientation period
- Paid vacation
- 401(k)
Please reply to set up an INTERVIEW!
Job Type: Full-time
Work Location: One location
Job Type: Full-time
Competitive pay.
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 401k
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Supplemental pay types:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Requirements
QUALIFICATIONS (Education, Experience, Certifications, Licenses):
- Minimum high school diploma or GED equivalent required
- Excellent customer service skills
- Ability to multi-task
- Self-motivated enthusiastic presence in a team environment
- Bilingual is a plus
- Strong written and communication skills
- Working knowledge of Microsoft Office and Excel
- Consistent and stable work history
- Valid driver's license and clean driving record
- Professional appearance and work ethic
- Must be able to preform in a fast paced work environment
All potential employees must pass pre-employment testing to include a background check and drug screen
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