RCM Quality Auditor - Remote

At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all.  You’ll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world.  Together, let’s embrace possibilities and change lives!

RCM Quality Auditor at Labcorp

RCM Quality Department is seeking a detail-oriented RCM Quality Auditor to join our team. This unique role involves producing and maintaining employee quality audits for various RCM functions, including but not limited to OPEM, 3rd Party, AR Apps, and Client Billing, to support and improve quality across these areas.

Responsibilities:

• Produce and maintain employee quality audits
• Listen to employee/client calls for quality assurance.
• Use macros to generate and format reports for enhanced processing.
• Understand various ascension function areas.
• Perform audit work at productivity and quality standards defined by RCM Quality Management.
• Contribute to the development or enhancement of Standard Operating Procedures (SOPs).
• Review rebutted errors and suggest process improvements.
• Complete audits within specified systems like Auditmation, Verint, or Access Database.
• Lead team building sessions
• Maintain quality and production
• Additional various tasks related to position such as but not limited to training, presentations, and meetings

Qualifications:

• High School diploma or equivalent required; Associate degree strongly preferred
• Minimum 2+ years previous work required
• Previous Quality-oriented work experience strongly preferred
• Prior experience in auditing and review of SOP's strongly preferred
• Intermediate Microsoft Office Skills strongly preferred.

Other desired skills:

• Superb written and oral communication skills.
• Detail-oriented and strong organizational skills.
• Solid interpersonal relationship and conflict resolution skills.
• Ability to work independently and in a team environment

Perks:

A great team, flexibility in schedules, remote work.

Application Window closes: 4-4-25

Pay Range:  $15.00-$19.50/hr  (State minimum wages apply if higher)

Shift: Monday-Friday; 8-5pm EST

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. 

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.  For more detailed information, please click here. 

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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